Windows 7 BSOD while doing random stuffs.. Full report included

[tokaireco]

Hi i just bought a laptop and i keep getting BSOD while doing random stuffs like surfing the net and streaming movies.. Here are some specs and the ZIP report...


Asus N53SV i5
Windows 7 Professional 64bits ENGLISH
OEM version (i reformatted 3 times using Windows 7 Home premium, Windows 7 Pro Retail but still get same random BSODs)
3 months old.
Just reinstalled with Windows 7 Pro OEM and some very basic drivers(Intel Graphics, Adobe, Reaktek Ethernet, and kaspersky)


I also included 2 automatic Windows message after the BSOD.


Thanks!

 

[tokaireco]

can't anybody help?? i did chkdisk and memtest and everything looks fine..... virus scan came up with nothing.. system restore did nothing to help either...

thanks

 

[zigzag3143]

Hi i just bought a laptop and i keep getting BSOD while doing random stuffs like surfing the net and streaming movies.. Here are some specs and the ZIP report...


Asus N53SV i5
Windows 7 Professional 64bits ENGLISH
OEM version (i reformatted 3 times using Windows 7 Home premium, Windows 7 Pro Retail but still get same random BSODs)
3 months old.
Just reinstalled with Windows 7 Pro OEM and some very basic drivers(Intel Graphics, Adobe, Reaktek Ethernet, and kaspersky)


I also included 2 automatic Windows message after the BSOD.


Thanks!

We need the actual DMP files not the text summary

I do note your error code is a memory exception probably caused by a driver. How long did you run memtest for? with all ram or just one stick?




1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+ - Windows 7 Forums



2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Driver Verifier - Enable and Disable - Windows 7 Forums