Windows 7 BSOD while gaming, need some help please

Jue · May 27, 2013

This is the third BSOD I have recieved whilst gaming since my new PC arrived two weeks ago. I'm hoping someone can help identify the problem through the minidump file or checking out the bluescreenviewer I have linked for me as its driving me nuts and I hope It's not a hardware issue.

Specs:
Motherboard: P8Z77-V LX2
CPU: i5 3570k
RAM: 8GB RAM 1600Mhz
GPU: GTX Titan
Sound Card: Asus Xonar D2X

Afew things that I have currently done so far:

I've ran Memtest86 for almost 7 hours and no errors occurred
I also ran Prime95 blend for 3 hours and again the same, no errors
I have tried rolling back my graphics drivers to older version

Image of the last BSOD ( Yesterday ), No dump file for some reason

Memtest86

Prime95

DMP file: View attachment 052613-4243-01 - Copy.dmp
Driver view file: View attachment Driverview.txt
System Info: View attachment SystemInfo.txt

Thanks in advance.

Jue · May 27, 2013

*Update* I have recieved another BSOD whilst stress testing the GPU using furmark for around 1hour 30mins.
http://speedy.sh/2q3kY/052713-4867-01.dmp

usasma · May 28, 2013

Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon May 27 10:06:21.772 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\052713-4867-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 2:53:12.959[/B]
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :[B]intelppm.sys ( intelppm+2c61 )[/B]
BugCheck [B]9C, {0, fffff8800336db70, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009C]MACHINE_CHECK_EXCEPTION (9c)[/url]
Arguments: 
Arg1: 0000000000000000
Arg2: fffff8800336db70
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x9C_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9C_GenuineIntel_intelppm+2c61[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 26 09:33:37.463 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\052613-4243-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 2:32:15.650[/B]
Probably caused by :[B]hardware ( nt!KiKernelCalloutExceptionHandler+e )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  0501
  BIOS Release Date             09/28/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon May 27 10:06:21.772 2013 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
TurboB.sys                  Mon Nov 29 18:02:31 2010 (4CF43107)
cmudaxp.sys                 Thu Mar 10 02:44:15 2011 (4D78814F)
[COLOR=RED][B]RTCore64.sys                Tue Sep  6 08:24:50 2011 (4E661112)[/B][/COLOR]
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
igdkmd64.sys                Thu Jan  5 22:36:45 2012 (4F066C4D)
iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
iusb3hub.sys                Mon May 21 03:21:36 2012 (4FB9ED00)
iusb3xhc.sys                Mon May 21 03:21:40 2012 (4FB9ED04)
iusb3hcs.sys                Mon May 21 03:23:42 2012 (4FB9ED7E)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
Rt64win7.sys                Thu Oct 25 05:20:09 2012 (50890449)
MpFilter.sys                Wed Oct 31 18:43:06 2012 (5091A97A)
nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
rzendpt.sys                 Mon Mar  4 01:48:30 2013 (513443BE)
nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
rzudd.sys                   Thu Apr 18 22:00:07 2013 (5170A527)
[/font]

usasma · May 28, 2013

Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon May 27 10:06:21.772 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\052713-4867-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 2:53:12.959[/B]
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by :[B]intelppm.sys ( intelppm+2c61 )[/B]
BugCheck [B]9C, {0, fffff8800336db70, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009C]MACHINE_CHECK_EXCEPTION (9c)[/url]
Arguments: 
Arg1: 0000000000000000
Arg2: fffff8800336db70
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x9C_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9C_GenuineIntel_intelppm+2c61[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 26 09:33:37.463 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\052613-4243-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 2:32:15.650[/B]
Probably caused by :[B]hardware ( nt!KiKernelCalloutExceptionHandler+e )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  0501
  BIOS Release Date             09/28/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon May 27 10:06:21.772 2013 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
TurboB.sys                  Mon Nov 29 18:02:31 2010 (4CF43107)
cmudaxp.sys                 Thu Mar 10 02:44:15 2011 (4D78814F)
[COLOR=RED][B]RTCore64.sys                Tue Sep  6 08:24:50 2011 (4E661112)[/B][/COLOR]
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
igdkmd64.sys                Thu Jan  5 22:36:45 2012 (4F066C4D)
iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
iusb3hub.sys                Mon May 21 03:21:36 2012 (4FB9ED00)
iusb3xhc.sys                Mon May 21 03:21:40 2012 (4FB9ED04)
iusb3hcs.sys                Mon May 21 03:23:42 2012 (4FB9ED7E)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
Rt64win7.sys                Thu Oct 25 05:20:09 2012 (50890449)
MpFilter.sys                Wed Oct 31 18:43:06 2012 (5091A97A)
nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
rzendpt.sys                 Mon Mar  4 01:48:30 2013 (513443BE)
nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
rzudd.sys                   Thu Apr 18 22:00:07 2013 (5170A527)
[/font]

Windows 7 BSOD while gaming, need some help please

Jue

New Member

Jue

New Member

usasma

Fantastic Member

usasma

Fantastic Member

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