BSOD while playing video games- brand new mobo cpu and ram

Discussion in 'Windows 7 Help and Support' started by beharon, Sep 9, 2011.

  1. beharon

    beharon New Member

    Sep 9, 2011
    Likes Received:
    hi, i have recently purchased a few new components including a mobo cpu and ram.
    while playing BFBC2 i consistently get a BSOD and i have to manually shut down my pc

    at first i thought it was because the computer was overheating... and boy it was... my core i5 2500 reached temps of high 90's.
    but then i discovered that by default the computer overclocks itself... so i manually had to adjust it to run at a constant 3.3 GHz.
    since then it is around 45c-50c at idle and 60c-65c while playing BFBC2. (70c-72c prime95)
    plus, the memory also needed to be adjusted... i bought g. skill ripjaws that are suppose to operate on 6-8-6-24 and 1600MHz. the motherboard configured it to 9-9-9-28.
    i even updated my bios to the F4 version.
    all the manual changes i made didn't help and it still goes to a BSOD... this is the error i get when i turn on the computer -
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.
    Locale ID: 1037

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8004ADA028
    BCP3: 00000000BF800000
    BCP4: 0000000000200001
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:

    minidump - 090911-22682-01.dmp
    (i couldn't find a place to put an attachment)

    my setup is -
    Core i5 2500 3.3Ghz, s1155, 6MB, GPU Core, Tray
    ‏2x2GB G.Skill Ripjaws X Edition Dual Channel CL6-8-6-24
    P67A-D3-B3 s1155 Core i3/i5/i7, Intel P67, DDR3 1333, 2xPCI-E

    if could help me i would be most grateful.
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
    Likes Received:
    Is it only BFBC2, and does it use Steam? If so, have you looked for a Steam update? Even though it updates itself, you might check.

    There is a BSOD forum where the folks are more acquiainted with dump files. You might check over there if none of them come by.

    I can't open your dump files. If you have more than one dump file, zip them up and attach using the paperclip in the Advanced reply.
    1 person likes this.
  3. Trouble

    Trouble Noob Whisperer

    Nov 30, 2009
    Likes Received:
    The dump file is suggesting a hardware error associated with hal.dll (hardware abstraction layer).
    My primary concern is this older driver
    GVTDrv64.sys 9/5/2006 generally associated with Gigabyte Easy Tune, I would suggest first uninstalling that software and if you are overclocking anything return all settings to their respective defaults and then see if there may be a newer updated version of the software available for your motherboard if you think you really need it.

    EDIT: If BSODs persist after removing that software and it's associated driver please post new dump files. You have Norton/Symantec installed which has in the past been associated with some Blue Screens but not usually with 124s as far as I know.
    When adding attachments in your reply, click the "Go Advanced" button and use the Paper Clip to attach the file. You should also read and accumulate data as per this post put it all into a folder on your desktop zip it up and attach it.
    #3 Trouble, Sep 9, 2011
    Last edited: Sep 9, 2011

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