BSOD Windows 7 64 Home Premium PLS HELP!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by laugh039, Sep 23, 2012.

  1. laugh039

    laugh039 New Member

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    Hello,

    I bought this HP pavillion M6 from Best Buy just over a month ago and already got a BSOD on Friday :confused:. I am running Kaspersky Antivirus 2012. I've attached a zipped file containing a RAMMon html report, CPU-Z screenshots, and all diagnostics from the W7F diagnostics tool. Any help would be GREATLY appreciated :).

    :thumbs_up:Thanks for your time!:thumbs_up:

    -laugh039
     

    Attached Files:

    #1 laugh039, Sep 23, 2012
    Last edited: Sep 23, 2012
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Thanks for all the reports, but a single memory dump often doesn't give us any firm clues.
    I'd suggest starting with these free diagnostics: Initial Hardware Diagnostics
    If they pass, then move onto these diagnostics: Additional Hardware Diagnostics

    If all the tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for information purposes only.
    Code:
    [font=lucida console]**************************Fri Sep 21 13:16:57.893 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092112-30966-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]3 days 14:04:28.737[/B]
    BugCheck Code: [B]BugCheck 18, {0, fffffa80107fab00, 2, ffffffffffffffff}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]afd.sys ( afd! ?? ::NNGAKEGL::`string'+10d8 )[/B]
    BugCheck Info: [B]REFERENCE_BY_POINTER (18)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x18
    PROCESS_NAME: [B]svchost.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x18_OVER_DEREFERENCE_afd!_??_::NNGAKEGL::_string_+10d8[/B]
    CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: [B]2494[/B]
      BIOS Version                  F.03
      BIOS Release Date             05/03/2012
      Manufacturer                  Hewlett-Packard
      Product Name                  HP Pavilion m6 Notebook PC
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Fri Sep 21 13:16:57.893 2012 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    klmouflt.sys                Mon Nov  2 11:26:06 2009 (4AEF081E)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    clwvd.sys                   Tue Jul 27 21:13:47 2010 (4C4F844B)
    kl2.sys                     Fri Mar  4 04:17:31 2011 (4D70AE2B)
    kl1.sys                     Fri Mar  4 04:20:03 2011 (4D70AEC3)
    iwdbus.sys                  Wed Mar  9 18:43:23 2011 (4D78109B)
    klim6.sys                   Thu Mar 10 09:36:02 2011 (4D78E1D2)
    klif.sys                    Wed Apr 20 06:34:31 2011 (4DAEB6B7)
    ISCTD64.sys                 Tue Aug 23 13:32:39 2011 (4E53E437)
    WPRO_41_2001.sys            Mon Nov  7 16:04:48 2011 (4EB847F0)
    HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
    btmaud.sys                  Wed Nov 30 02:09:26 2011 (4ED5D6A6)
    btmaux.sys                  Wed Nov 30 02:09:32 2011 (4ED5D6AC)
    btmhsf.sys                  Wed Nov 30 02:10:31 2011 (4ED5D6E7)
    IntcDAud.sys                Tue Dec  6 06:23:07 2011 (4EDDFB1B)
    ikbevent.sys                Tue Jan  3 19:35:09 2012 (4F039EBD)
    imsevent.sys                Tue Jan  3 19:35:31 2012 (4F039ED3)
    hswpan.sys                  Fri Jan  6 06:56:35 2012 (4F06E173)
    AMPPAL.sys                  Mon Jan  9 15:32:37 2012 (4F0B4EE5)
    iusb3hub.sys                Fri Jan 27 04:35:25 2012 (4F226FDD)
    iusb3xhc.sys                Fri Jan 27 04:35:28 2012 (4F226FE0)
    iusb3hcs.sys                Fri Jan 27 04:37:23 2012 (4F227053)
    iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
    iBtFltCoex.sys              Tue Feb 14 15:38:54 2012 (4F3AC65E)
    Netwsw00.sys                Mon Feb 20 13:26:23 2012 (4F42904F)
    hpdskflt.sys                Wed Feb 22 11:30:18 2012 (4F45181A)
    Accelerometer.sys           Wed Feb 22 11:30:18 2012 (4F45181A)
    igdkmd64.sys                Tue Feb 28 03:55:17 2012 (4F4C9675)
    SynTP.sys                   Thu Mar  1 19:33:26 2012 (4F501556)
    Smb_driver.sys              Thu Mar  1 19:34:33 2012 (4F501599)
    stwrt64.sys                 Mon Mar  5 21:11:10 2012 (4F55723E)
    RtsBaStor.sys               Wed Mar  7 22:25:17 2012 (4F58269D)
    Rt64win7.sys                Fri Mar  9 07:40:37 2012 (4F59FA45)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=clwvd.sys
    http://www.carrona.org/drivers/driver.php?id=kl2.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btmaud.sys
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    hswpan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    Smb_driver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
    RtsBaStor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
     

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