BSOD with memory dump

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by ycwkpp898, Oct 29, 2010.

  1. ycwkpp898

    ycwkpp898 New Member

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    Hi, I have been having a few problems the last few days, BSOD with dxgmms1.sys as the error. i have looked on the net and installed the latest drivers for my graphics and directx, but i am still recieving the error. I hope someone can help with the problem

    ty
     

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  2. TorrentG

    TorrentG Banned

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    Hello and welcome.

    1) Update Realtek lan driver:

    Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009

    RTL8111

    2) Use Driver Sweeper from guru3d.com to clear all Creative drivers/settings/software, in safe mode:

    ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008

    Reboot and install the latest driver package for your hardware from their site:

    Creative Worldwide Support

    3) Update this software:

    lgbtbs64 lgbtbs64.sys Tue Sep 29 07:44:59 2009

    Cell Phones, LED, LCD, Plasma TVs, DVD Players, Refrigerators, Washer Dryer - LG Electronics US

    4) You don't have any antivirus installed. Scan the machine with Malwarebytes after updating definitions.

    When done, install MSE for 24/7 protection.
     
  3. ycwkpp898

    ycwkpp898 New Member

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    ty for the reply, i have comodo installed.
     
  4. TorrentG

    TorrentG Banned

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    Ah, cool. I missed that as I'm not used to seeing its drivers.

    Yep, so follow all I said. If issues happen still after, then uninstall Comodo in safe mode with this tool:

    AV Uninstallers - Windows 7 Forums

    Reboot and install MSE to replace.

    If issues still happen even after doing that, then post a new crash dump. Good luck and please keep us updated on how it's going in any case.

    You're welcome.
     

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