BSOD with memory dump

#1
Hi, I have been having a few problems the last few days, BSOD with dxgmms1.sys as the error. i have looked on the net and installed the latest drivers for my graphics and directx, but i am still recieving the error. I hope someone can help with the problem

ty
 


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#2
Hello and welcome.

1) Update Realtek lan driver:

Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009

RTL8111

2) Use Driver Sweeper from guru3d.com to clear all Creative drivers/settings/software, in safe mode:

ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008

Reboot and install the latest driver package for your hardware from their site:

Creative Worldwide Support

3) Update this software:

lgbtbs64 lgbtbs64.sys Tue Sep 29 07:44:59 2009

Cell Phones, LED, LCD, Plasma TVs, DVD Players, Refrigerators, Washer Dryer - LG Electronics US

4) You don't have any antivirus installed. Scan the machine with Malwarebytes after updating definitions.

When done, install MSE for 24/7 protection.
 


#3
ty for the reply, i have comodo installed.
 


#4
Ah, cool. I missed that as I'm not used to seeing its drivers.

Yep, so follow all I said. If issues happen still after, then uninstall Comodo in safe mode with this tool:

AV Uninstallers - Windows 7 Forums

Reboot and install MSE to replace.

If issues still happen even after doing that, then post a new crash dump. Good luck and please keep us updated on how it's going in any case.

You're welcome.
 


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