I recently got a new SSD and had the Micro Center install it and it's been running fine. I also got the Logitech wireless desktop and mouse combo MK710. A few days later I decided to try over-clcoking my Geforce 470 and it worked for a while then crashed and I've been trying to get all of the setting back to their default values. Yesterday I decided to get the Geforce 560 TI and everything was fine til this evening when I got the BSOD again. Now, sometimes after my Windows 7 home PC waits up from Sleep, the PC is unresponsive then I get a BSOD. I used the program WhoCrashed and the latest report is below:

When I ran DXDIAG, there was some issueit had verifying DirectShow.

[FONT=Segoe UI, Arial]On Wed 8/17/2011 11:04:49 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081711-24164-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x7CC40)
Bugcheck code: 0xF4 (0x3,
0xFFFFFA8002A53360, 0xFFFFFA8002A53640, 0xFFFFF800033D68B0)
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem as caused by another driver which cannot be identified at this time.

I've attached the 3 minidumps and my PC specs. I would appreciate any and all help.



Extraordinary Member
Hi auutumn and Welcome to The Forum.

Usual causes:

Your latest dump file lists csrss.exe as the probable cause.
What is csrss.exe?
Csrss.exe is, by Microsoft's definition, the part of the Microsoft Client/Server Runtime Server Subsystem that runs in user mode. It is a critical subsystem that is primarily responsible for managing threads and creating console windows. It also handles any other operations of the Win32 subsystem that are not in kernel mode.

Run sfc /scannow

As a Priority:

wdcsam64.sys Wed Apr 16 09:39:08 2008 Western Digital SCSI Arcitecture Model (SAM) WDM driver

Outdated Drivers. Update:

Rt64win7.sys Thu Feb 26 09:04:13 2009 Realtek PCIe GBE Family Controller v7.046

Drivers with Updates:

nusb3hub.sys Fri Nov 19 01:34:24 2010
nusb3xhc.sys Fri Nov 19 01:34:25 2010
Go to your Motherboard Mfr. Support website and update your USB 3.0 drivers. A June 2011 set are availabe Here.

Bugcheck Analysis:
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8002a53360, fffffa8002a53640, fffff800033d68b0}

Probably caused by : csrss.exe

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8002a53360, Terminating object
Arg3: fffffa8002a53640, Process image file name
Arg4: fffff800033d68b0, Explanatory message (ascii)

Debugging Details:

PROCESS_OBJECT: fffffa8002a53360

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_C0000005




fffff880`041f10e8 fffff800`0345d5e2 : 00000000`000000f4 00000000`00000003 fffffa80`02a53360 fffffa80`02a53640 : nt!KeBugCheckEx
fffff880`041f10f0 fffff800`0340a99b : ffffffff`ffffffff fffffa80`02f8ea00 fffffa80`02a53360 fffffa80`02a53360 : nt!PspCatchCriticalBreak+0x92
fffff880`041f1130 fffff800`0338a448 : ffffffff`ffffffff 00000000`00000001 fffffa80`02a53360 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`041f1180 fffff800`030d1ed3 : fffffa80`02a53360 fffff800`c0000005 fffffa80`02f8ea00 00000000`024503e0 : nt!NtTerminateProcess+0xf4
fffff880`041f1200 fffff800`030ce470 : fffff800`0311e67f fffff880`041f1b78 fffff880`041f18d0 fffff880`041f1c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`041f1398 fffff800`0311e67f : fffff880`041f1b78 fffff880`041f18d0 fffff880`041f1c20 000007fe`fd4ca358 : nt!KiServiceLinkage
fffff880`041f13a0 fffff800`030d22c2 : fffff880`041f1b78 00000000`02490000 fffff880`041f1c20 000007fe`fd4cf03c : nt! ?? ::FNODOBFM::`string'+0x49874
fffff880`041f1a40 fffff800`030d0e3a : 00000000`00000001 00000000`02450998 00000000`00000001 00000000`02490000 : nt!KiExceptionDispatch+0xc2
fffff880`041f1c20 00000000`77048e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`024509a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77048e3d


FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner
fffff880`00ed3000 fffff880`00f2a000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`02ee0000 fffff880`02f69000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`04466000 fffff880`0447c000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`013bf000 fffff880`013ca000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`08493000 fffff880`0849c000   aswFsBlk aswFsBlk.SYS Mon Jul 04 12:32:13 2011 (4E11A4BD)
fffff880`08459000 fffff880`08493000   aswMonFlt aswMonFlt.sys Mon Jul 04 12:32:23 2011 (4E11A4C7)
fffff880`02f69000 fffff880`02f73000   aswRdr   aswRdr.SYS   Mon Jul 04 12:32:33 2011 (4E11A4D1)
fffff880`01000000 fffff880`01098000   aswSnx   aswSnx.SYS   Mon Jul 04 12:36:55 2011 (4E11A5D7)
fffff880`00fa7000 fffff880`00ff4000   aswSP    aswSP.SYS    Mon Jul 04 12:36:52 2011 (4E11A5D4)
fffff880`017ef000 fffff880`017fd000   aswTdi   aswTdi.SYS   Mon Jul 04 12:35:26 2011 (4E11A57E)
fffff880`0a9c4000 fffff880`0a9cf000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`0138c000 fffff880`01395000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01395000 fffff880`013bf000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`01863000 fffff880`0186a000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`02ec3000 fffff880`02ed4000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`084ea000 fffff880`08508000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff960`00780000 fffff960`007a7000   cdd      cdd.dll      unavailable (00000000)
fffff880`01830000 fffff880`0185a000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`00cf7000 fffff880`00db7000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`01800000 fffff880`01830000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`00c99000 fffff880`00cf7000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01189000 fffff880`011fb000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`03e0c000 fffff880`03e1c000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`04fd9000 fffff880`04fe7000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`04e82000 fffff880`04ebf000   CT20XUT  CT20XUT.SYS  Wed Jul 07 14:44:15 2010 (4C3484AF)
fffff880`03ee9000 fffff880`03f91b80   ctaud2k  ctaud2k.sys  Wed Jul 07 14:42:14 2010 (4C348436)
fffff880`0503c000 fffff880`051a0000   CTEXFIFX CTEXFIFX.SYS Wed Jul 07 14:44:03 2010 (4C3484A3)
fffff880`04438000 fffff880`04454000   CTHWIUT  CTHWIUT.SYS  Wed Jul 07 14:44:19 2010 (4C3484B3)
fffff880`00c00000 fffff880`00c31000   ctoss2k  ctoss2k.sys  Wed Jul 07 14:38:24 2010 (4C348350)
fffff880`03ff1000 fffff880`03ff9000   ctprxy2k ctprxy2k.sys Wed Jul 07 14:42:17 2010 (4C348439)
fffff880`04400000 fffff880`04438000   ctsfm2k  ctsfm2k.sys  Wed Jul 07 14:38:10 2010 (4C348342)
fffff880`0140a000 fffff880`01428000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`02eb4000 fffff880`02ec3000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`01bd5000 fffff880`01beb000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`03fcf000 fffff880`03ff1000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`04ff3000 fffff880`04ffc000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`04fe7000 fffff880`04ff3000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`04e00000 fffff880`04e13000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`04e13000 fffff880`04e1f000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`0fee7000 fffff880`0ffdb000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`0f200000 fffff880`0f246000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`04a00000 fffff880`04a4a000   emupia2k emupia2k.sys Wed Jul 07 14:38:03 2010 (4C34833B)
fffff880`0124c000 fffff880`01260000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01200000 fffff880`0124c000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`01400000 fffff880`0140a000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01b9b000 fffff880`01bd5000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`01aa1000 fffff880`01aeb000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`04a5e000 fffff880`04beb000   ha20x22k ha20x22k.sys Wed Jul 07 14:41:25 2010 (4C348405)
fffff800`0300d000 fffff800`03056000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`0f246000 fffff880`0f26a000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`04ebf000 fffff880`04f1b000   HdAudio  HdAudio.sys  Sat Nov 20 10:44:23 2010 (4CE7A687)
fffff880`04f64000 fffff880`04f7d000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`051ec000 fffff880`051f4080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`0502a000 fffff880`05038000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`0a483000 fffff880`0a54c000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`01b92000 fffff880`01b9b000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`0126e000 fffff880`0138c000   iaStorV  iaStorV.sys  Fri Jun 11 01:46:19 2010 (4C11875B)
fffff880`00e00000 fffff880`00e16000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`04531000 fffff880`04540000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04f94000 fffff880`04fa2000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff800`00bb2000 fffff800`00bbc000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff880`00db7000 fffff880`00dfa000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`015d1000 fffff880`015ec000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`03ff9000 fffff880`03ffe200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`04f7d000 fffff880`04f94000   LEqdUsb  LEqdUsb.Sys  Sat Apr 30 12:51:26 2011 (4DBBF7BE)
fffff880`051f5000 fffff880`051fd000   LHidEqd  LHidEqd.Sys  Sat Apr 30 12:51:29 2011 (4DBBF7C1)
fffff880`04faf000 fffff880`04fc5000   LHidFilt LHidFilt.Sys Sat Apr 30 12:51:39 2011 (4DBBF7CB)
fffff880`084bd000 fffff880`084d2000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04fc5000 fffff880`04fd9000   LMouFilt LMouFilt.Sys Sat Apr 30 12:51:45 2011 (4DBBF7D1)
fffff880`04e2d000 fffff880`04e50000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c36000 fffff880`00c85000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`04e1f000 fffff880`04e2d000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`04540000 fffff880`0454f000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`04fa2000 fffff880`04faf000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`01111000 fffff880`0112b000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`08508000 fffff880`08520000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`08520000 fffff880`0854d000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`0854d000 fffff880`0859b000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`0859b000 fffff880`085bf000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`016a6000 fffff880`016b1000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f33000 fffff880`00f3d000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`0112b000 fffff880`01189000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`02ea9000 fffff880`02eb4000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`01b80000 fffff880`01b92000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`016ef000 fffff880`017e2000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`044a0000 fffff880`044ac000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`044ac000 fffff880`044db000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`04beb000 fffff880`04c00000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`02fe7000 fffff880`02ff6000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02f73000 fffff880`02fb8000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`016b1000 fffff880`016c2000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02e9d000 fffff880`02ea9000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`03056000 fffff800`0363f000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff880`0142e000 fffff880`015d1000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`0185a000 fffff880`01863000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`045bd000 fffff880`045d6000   nusb3hub nusb3hub.sys Fri Nov 19 01:34:24 2010 (4CE5D420)
fffff880`03eb6000 fffff880`03ee7000   nusb3xhc nusb3xhc.sys Fri Nov 19 01:34:25 2010 (4CE5D421)
fffff880`0fee2000 fffff880`0fee7000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
fffff880`051a0000 fffff880`051cd000   nvhda64v nvhda64v.sys Tue May 10 10:41:18 2011 (4DC9083E)
fffff880`0f27e000 fffff880`0fee2000   nvlddmkm nvlddmkm.sys Wed Aug 03 10:08:32 2011 (4E391010)
fffff880`0501d000 fffff880`0502a000   nx6000   nx6000.sys   Wed Jan 27 23:36:09 2010 (4B60CDE9)
fffff880`02fc1000 fffff880`02fe7000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`0ffdb000 fffff880`0fff8000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`00f7d000 fffff880`00f92000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f3d000 fffff880`00f70000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`010fa000 fffff880`01101000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`01101000 fffff880`01111000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`015ec000 fffff880`015fd000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`0a54c000 fffff880`0a5f2000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`03f92000 fffff880`03fcf000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c85000 fffff880`00c99000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0447c000 fffff880`044a0000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`044db000 fffff880`044f6000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`044f6000 fffff880`04517000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`04517000 fffff880`04531000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02e4c000 fffff880`02e9d000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`0168b000 fffff880`01694000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01694000 fffff880`0169d000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0169d000 fffff880`016a6000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01b46000 fffff880`01b80000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`084d2000 fffff880`084ea000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`03e84000 fffff880`03eb6000   Rt64win7 Rt64win7.sys Thu Feb 26 09:04:13 2009 (49A65B0D)
fffff880`0a5f2000 fffff880`0a5fd000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`03e00000 fffff880`03e0c000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`02e00000 fffff880`02e1d000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`01b3f000 fffff880`01b46000   SmartDefragDriver SmartDefragDriver.sys Wed Feb 23 08:37:56 2011 (4D64C764)
fffff880`01b37000 fffff880`01b3f000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0a88a000 fffff880`0a922000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`0a821000 fffff880`0a88a000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`0a400000 fffff880`0a431000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`0454f000 fffff880`04550480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`0189d000 fffff880`01aa1000   tcpip    tcpip.sys    Tue Jun 21 04:33:55 2011 (4E001123)
fffff880`0a431000 fffff880`0a443000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`017e2000 fffff880`017ef000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`016c2000 fffff880`016e4000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`02e38000 fffff880`02e4c000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff960`00520000 fffff960`0052a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`013ca000 fffff880`013f0000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`04551000 fffff880`04563000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`04f49000 fffff880`04f63c80   usbaudio usbaudio.sys Sat Nov 20 10:43:52 2010 (4CE7A668)
fffff880`05000000 fffff880`0501d000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`03ee7000 fffff880`03ee8f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`03e73000 fffff880`03e84000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff880`04563000 fffff880`045bd000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`03e1d000 fffff880`03e73000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`051cd000 fffff880`051e8000   USBSTOR  USBSTOR.SYS  Fri Mar 11 04:37:16 2011 (4D79A6FC)
fffff880`0f26a000 fffff880`0f277000   usbuhci  usbuhci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`04f1b000 fffff880`04f48280   usbvideo usbvideo.sys Sat Nov 20 10:44:34 2010 (4CE7A692)
fffff880`00f70000 fffff880`00f7d000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0186a000 fffff880`01878000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01878000 fffff880`0189d000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00f92000 fffff880`00fa7000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`0109e000 fffff880`010fa000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`01aeb000 fffff880`01b37000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`02e1d000 fffff880`02e38000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`01beb000 fffff880`01bfb000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`051e8000 fffff880`051eb880   wdcsam64 wdcsam64.sys Wed Apr 16 09:39:08 2008 (4805BB2C)
fffff880`00e20000 fffff880`00ec4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ec4000 fffff880`00ed3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02fb8000 fffff880`02fc1000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`00333000   win32k   win32k.sys   unavailable (00000000)
fffff880`00f2a000 fffff880`00f33000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`0849c000 fffff880`084bd000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`0a922000 fffff880`0a953000   WUDFRd   WUDFRd.sys   Sat Nov 20 10:43:32 2010 (4CE7A654)

Unloaded modules:
fffff880`0a966000 fffff880`0a972000   hiber_atapor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0a972000 fffff880`0a97b000   hiber_atapi.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`0a97b000 fffff880`0a98e000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0a800000 fffff880`0a80c000   hiber_atapor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0a80c000 fffff880`0a815000   hiber_atapi.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`0a953000 fffff880`0a966000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0a9cf000 fffff880`0a9db000   hiber_atapor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0a9db000 fffff880`0a9e4000   hiber_atapi.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`0a9e4000 fffff880`0a9f7000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`0a953000 fffff880`0a9c4000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


Hi, thx for your earilier reply. I applied several patches and such and things seemed to be going well for a well but this evening, after waiting my PC from sleep mode, it crashed again. I've attached the latest mini dump file and updated PC specs. In addition, whenever I run DXDIAG, it tells me that there might be a problem accessing DirectShow. I've updated DirectX as best as I can plus I uninstalled then reinstall the NVidia graphics drivers.

Thx again for all of your help!



Honorable Member
Microsoft MVP
Hi, thx for your earilier reply. I applied several patches and such and things seemed to be going well for a well but this evening, after waiting my PC from sleep mode, it crashed again. I've attached the latest mini dump file and updated PC specs. In addition, whenever I run DXDIAG, it tells me that there might be a problem accessing DirectShow. I've updated DirectX as best as I can plus I uninstalled then reinstall the NVidia graphics drivers.

Thx again for all of your help!

This one points to a critical file termination. Please run these

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then

Read here for more information SFC /SCANNOW Command - System File Checker - Windows 7 Forums

Let us know the results from the report at the end.

Memory corruption probably caused by a driver. please run these two tests


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+ - Windows 7 Forums

2-Driver verifier

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable - Windows 7 Forums

OK, I got the BSOD again and after having run Verifier and reboot, it tells me that there's an issue with SmartDefrag from iobit. I uninstall the program, reboot, and later find that my PC performance goes down the drain. In frustration, I decide to reinstall my OS; I delete and re-create the SSD. I only install the Microsoft updates plus java and Adobe Flash Player. Things are going well for a while but of course, I"m getting a min dump after I enable Verifier again. In fact, Verifier is always causing some problem. At some point I also install the latest USB, RealTek, and LAN drivers from Gigabyte. When I was running DXDIAG, it again got hung again.

I'm wondering if it's my SSD at this point. If you want, I can reinstall the OS and stop at some given point.

Thx again



Windows Forum Admin
Staff member
Premium Supporter
Get the LAN and Realtek sound drivers for Realtek and not Gigabyte. The ones at Gigabyte are old.

OK, I think I got most of the updated drivers. I did find Driver Detective that sort of helped identify some drivers that needed updating but without paying for the service, it's not as helpful as it could be.

1. I went to Intel's site and used their Driver Update Utility and they pointed out an update to the "Intel 5-3400 Series SATA Raid Controller" but no matter if I download using the utility or download it manually, my PC always has the earilier version Would you know why I can't update it?

2. The utilty also points out the "Intel 5 series/3400 series chipset family PCI Express Root Port 1-3B42" and the "Intel 5 series/3400 series chipset family SMBus controller - 3B30" as out of date, do you know where I could download them?

Thx for your help



Extraordinary Member
1. I went to Intel's site and used their Driver Update Utility and they pointed out an update to the "Intel 5-3400 Series SATA Raid Controller" but no matter if I download using the utility or download it manually, my PC always has the earilier version Would you know why I can't update it?
Go to Control Panel >> Devices and Printers, r-click your computer icon and select Device installation settings. Select No, let me choose what to do and Never install driver software from Windows Update (You can tick the box for "Replace generic device icons with enhanced icons") >> Save Changes

2. The utilty also points out the "Intel 5 series/3400 series chipset family PCI Express Root Port 1-3B42" and the "Intel 5 series/3400 series chipset family SMBus controller - 3B30" as out of date, do you know where I could download them?

Thx for your help
It should provide a link, If not, let us know, we'll hunt them down for you!

I followed your instructions but still when I'm installing the driver from Intel, it says it's installing 10.6.1002. Is there any way to verify the version of the program before I try to install it? I right-clicked on the file and selected Properties. On the details tab, it says the File Version is: and the Product Version is: 12.0

The Driver Detective does provide I link but only if I pay for the service whichI haven't done andI'm trying to avoid if possible. Do you know where I can download the files?


Extraordinary Member
Can I get back to you later? But don't, repeat, don't use a "driver search" program to update your drivers! By all means use one if you feel you must to let you know which you may have to look for. But I'll guarantee they'll always find something wrong to part you from your Pound, Yen, Shekel, Dollar, Camel.

Sure and I wouldn't pay any service for just the reasons you gave. I look forward to hearing from you.


Windows Forum Admin
Staff member
Premium Supporter
If you supply me with your mobo model and vid card model I'll find you the latest drivers.

I already have the latest graphics card from nVidia. For my mobo, it's from Gigabyte and it's the P55A-UD3.

Well, the BSOD happened again. I installed Microsoft Office 2010 & Adobe Reader so could it have been one of these applicatins? Attached is the mini dump.



Extraordinary Member
Usual causes:
Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack.

As a Priority:

This driver, related to your HDD is sill outdated and needs sorting. wdcsam64.sys Wed Apr 16 09:39:08 2008 Western Digital SCSI Architecture Model (SAM) WDM driver

I believe that I installed the latest drivers for my external HDD and for a few days everything was good until 5 minutes ago...any ideas? Also, what program are you using to determine what's going on with the mini dump file?



Extraordinary Member
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arg1: fffff6fb40001da8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 0000000044bd8884, current process (virtual address for lock type 3, or PTE)
Arg4: fffff680003b5640, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:

[COLOR=#FF0000][SIZE=4][B]ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware[/B][/SIZE][/COLOR]

BUGCHECK_STR:  0x7a_c000000e



PROCESS_NAME:  AvastSvc.exe


LAST_CONTROL_TRANSFER:  from fffff8000313db52 to fffff800030ccc40

fffff880`0952a908 fffff800`0313db52 : 00000000`0000007a fffff6fb`40001da8 ffffffff`c000000e 00000000`44bd8884 : nt!KeBugCheckEx
fffff880`0952a910 fffff800`030f46cf : fffffa80`0aa5a610 fffff880`0952aa80 fffffa80`098c6ec8 fffffa80`0aa5a610 : nt! ?? ::FNODOBFM::`string'+0x37bba
fffff880`0952a9f0 fffff800`0305fe89 : fffff680`003b5640 00000000`00000000 ffffffff`ffffffff 00000000`000007ff : nt!MiIssueHardFault+0x28b
fffff880`0952aac0 fffff800`030cad6e : 00000000`00000008 00000000`76ac8088 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x46590
fffff880`0952ac20 00000000`76ac8088 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`01b6fe50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76ac8088


nt! ?? ::FNODOBFM::`string'+37bba
fffff800`0313db52 cc              int     3


SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+37bba

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x7a_c000000e_nt!_??_::FNODOBFM::_string_+37bba

BUCKET_ID:  X64_0x7a_c000000e_nt!_??_::FNODOBFM::_string_+37bba

Followup: MachineOwner
That external driver is still dated 2008. Not saying that isn't the latest offered though. Can you give us the link from where you got the driver and also the exact make model details of the external HDD please.

As A Priority:

lmimirr.sys Tue Apr 10 23:32:45 2007 LogMeIn/RemotelyAnywhere. Update or uninstall.
LMIRfsDriver.sys Mon Jul 14 17:26:56 2008 LogMeIn/RemotelyAnywhere. Update or uninstall.
RaInfo.sys Fri Jan 04 18:57:14 2008 LogMeIn/RemotelyAnywhere. Has known issues with Windows 7. Update or uninstall this software.

Last edited:
Any idea about the latest attached dump file?


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