1. Open my Windows

    Open my Windows New Member

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    Hi guys,

    I keep getting frequent BSOD's when I'm browsing with Mozilla. It seems to happen a lot when the site has a video on it like you tube.

    The specs are below and attached is the latest dmp file. Thanks in advance.

    Pentium(R) Dual-core CPU E6300 @ 2.80GHz 2.80GHz
    2.00GB RAM
    32 bit operating system (Windows 7)
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

    Check your hard drive for free space. 15% free space is recommended on each and every hard drive partition.
    Check your hardware using these free hardware diagnostics: Hardware Diagnostics

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    dvd43llh.sys Mon Feb 7 13:16:49 2005 (4207B091)
    DVD For Free by RIF
    http://www.carrona.org/drivers/driver.php?id=dvd43llh.sys

    ezplay.sys Wed Jul 26 13:18:29 2006 (44C7A3E5)
    A helper driver to facilitate the playback of CD/DVD backups - may be related to an older CD/DVD program on your system
    ezplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Pcouffin.sys Tue Dec 5 09:39:53 2006 (457584B9)
    low level access layer for CD devices (A part of many different CD/DVD burning programs)
    http://www.carrona.org/drivers/driver.php?id=Pcouffin.sys

    ckldrv.sys Fri Aug 22 16:14:44 2008 (48AF1E34)
    CrypKey software
    http://www.carrona.org/drivers/driver.php?id=ckldrv.sys

    Rt86win7.sys Fri May 22 10:52:05 2009 (4A16BC15)
    Realtek NIC
    http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys

    intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
    Intel IDE storage driver
    http://www.carrona.org/drivers/driver.php?id=intelide.sys

    If all of the above things don't fix/identify the problem, please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Thu Jan 31 01:50:34.066 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\013113-26442-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 1:07:05.611[/B]
    Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116 )[/B]
    BugCheck [B]1000008E, {c0000005, 919776bc, ba675968, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000008E]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/url]
    Arguments: 
    Arg1: c0000005, The exception code that was not handled
    Arg2: 919776bc, The address that the exception occurred at
    Arg3: ba675968, Trap Frame
    Arg4: 00000000
    BUGCHECK_STR:  0x8E
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  vlc.exe
    FAILURE_BUCKET_ID: [B]0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116[/B]
      BIOS Version                  0104
      BIOS Release Date             03/31/2010
      Manufacturer                  mustek6376Mst6376
      Product Name                  IPM41-D3
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Thu Jan 31 01:50:34.066 2013 (UTC - 5:00)**************************
    [COLOR=RED][B]dvd43llh.sys                Mon Feb  7 13:16:49 2005 (4207B091)[/B][/COLOR]
    [COLOR=RED][B]ezplay.sys                  Wed Jul 26 13:18:29 2006 (44C7A3E5)[/B][/COLOR]
    [COLOR=RED][B]Pcouffin.sys                Tue Dec  5 09:39:53 2006 (457584B9)[/B][/COLOR]
    [COLOR=RED][B]ckldrv.sys                  Fri Aug 22 16:14:44 2008 (48AF1E34)[/B][/COLOR]
    [COLOR=RED][B]Rt86win7.sys                Fri May 22 10:52:05 2009 (4A16BC15)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
    [COLOR=RED][B]intelide.sys                Mon Jul 13 19:11:19 2009 (4A5BBF17)[/B][/COLOR]
    netr28.sys                  Fri Sep 11 01:20:24 2009 (4AA9DE18)
    RTKVHDA.sys                 Tue Oct  6 06:52:46 2009 (4ACB217E)
    klmouflt.sys                Mon Nov  2 11:26:08 2009 (4AEF0820)
    amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    igdkmd32.sys                Fri Feb 11 14:12:10 2011 (4D558A0A)
    kl2.sys                     Fri Mar  4 04:17:16 2011 (4D70AE1C)
    kl1.sys                     Fri Mar  4 04:17:22 2011 (4D70AE22)
    klim6.sys                   Thu Mar 10 09:35:57 2011 (4D78E1CD)
    klif.sys                    Tue Sep 25 10:30:48 2012 (5061C018)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=dvd43llh.sys
    ezplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Pcouffin.sys
    http://www.carrona.org/drivers/driver.php?id=ckldrv.sys
    http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=netr28.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd32.sys
    http://www.carrona.org/drivers/driver.php?id=kl2.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
     
  3. Open my Windows

    Open my Windows New Member

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    Thanks Usasma. Will have a look at your recommendations, try them out and let you know how it goes.
     

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