1. soupbox9

    soupbox9 New Member

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    Hello, anyone that can help me out with this bsod problem. Thanks
     

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  2. koolkat77

    koolkat77 New Member

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  3. koolkat77

    koolkat77 New Member

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    PS: Did you use Ccleaner before creating your thread here? That might have deleted your dump file.

    Do not use Ccleaner while we're troubleshooting.

    Problematic Software:

    Code:
    Start Menu\Programs\Advanced SystemCare 6    Public:Start Menu\Programs\Advanced SystemCare 6    Public
    
    Advance SystemCare is a known cause to BSOD-s. Uninstall it with the free version of Revo Uninstaller in Advance Mode so you're allowed to remove left over registry of that program.

    Avast! can contribute in BSOD-s. Please uninstall it for testing purpose:
    Code:
    Start Menu\Programs\avast! Free Antivirus    Public:Start Menu\Programs\avast! Free Antivirus    Public
    Use Avast! removal tool from this link:
    Replace with MS security essentials and Malwarebytes (free):
    Make a full scan with both separately after installation.

    Perform a clean boot:
    Perform a system file check as explained in this link:

    Run Disk Check on your hard drive:

    Post back the results.
     
    #3 koolkat77, Feb 12, 2013
    Last edited: Feb 12, 2013
  4. soupbox9

    soupbox9 New Member

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    Hello koolkat, thanks for the advice. Yeah didn't mean to erase the dumps. The last blue screen had driver power state failure. technical info. 0x0000009F (0x0000000000000003, 0xFFFFFA8008A9BA00, 0xFFFFF80000B9C3D8, 0xFFFFF98006AC8AB0). The Malwarebytes had 18 files that were problems. The Microsoft Security Essentials found 3 problem with java. Clean startup, system file checker, and CHKDSK found nothing wrong.
     

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  5. soupbox9

    soupbox9 New Member

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    here the malwarebytes log
     

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  6. koolkat77

    koolkat77 New Member

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    Do you have anything connected to your USB port? And did you make any changes to your system recently hardware/software wise?
     
    #6 koolkat77, Feb 12, 2013
    Last edited: Feb 12, 2013
  7. soupbox9

    soupbox9 New Member

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    just a mice in the usb. Hardware no, software update from mozilla, adobe.
     
  8. koolkat77

    koolkat77 New Member

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    Alright, please run driver verifier according to these settings: Driver Verifier Settings
    Upload the reports you get in next 36 hours.
     
  9. soupbox9

    soupbox9 New Member

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    Cant get the computer to start in normal mode after the driver verifier. The two files came up when starting back up in safe mode as files that help describe the problem.
     

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  10. koolkat77

    koolkat77 New Member

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    Doesn't look like you were able to run verifier at all.

    Try disabling verifier from safe mode.
     
  11. soupbox9

    soupbox9 New Member

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    Disable verifier. Reboot in normal mode and after the windows logo screen goes black and stays till bsod comes up.
     
  12. soupbox9

    soupbox9 New Member

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    file://localhost/C:/Program%20Files%20(x86)/NirSoft/BlueScreenView/report.html
    is the ntoskrnl.exe the problem?
     

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