BSODs after restart

jgroobs

Well-Known Member
#1
Hello, first of all, here are my system specs (also in my profile):

Operating System
Microsoft Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 3930K @ 3.20GHz 48 °C
Sandy Bridge-E 32nm Technology
RAM
16.0 GB DDR3 @ 666MHz (9-9-11-24)
Motherboard
Gigabyte Technology Co., Ltd. X79-UD3 (SOCKET 0) 30 °C
Graphics
Hanns.G HW173 (1440x900@60Hz)
AMD Radeon HD 7900 Series
Hard Drives
932GB Seagate ST1000DM003-9YN162 ATA Device (SATA) 32 °C
112GB OCZ-AGILITY3 ATA Device (SSD) 30 °C
Optical Drives
HL-DT-ST DVDRAM GH24NS90 ATA Device
Audio
AMD High Definition Audio Device

I've had this computer for almost a year now, and it's been giving me this problem for the entire time, since the first day. Basically, whenever I restart the computer it bluescreens a few times, giving me error codes that range from 101, to 7e, and I've even gotten a few other random ones. I just recently re-installed Windows because my computer has been acting very strange. Sometimes it boots up to a black screen as well. Also, windows explorer seems to be very slow, for example when I open my computer, it takes a few seconds instead of popping up instantly.
A while back I tested all 4 of my RAM sticks individually. I completed about 15 passes on each stick of RAM. I'm starting to think it has something to do with my Solid State drive. Any help would be awesome. I can provide you with any other information you may need. Attached is the zipped W7F folder. :thumbs_up:
 


Attachments

usasma

Fantastic Member
Microsoft Community Contributor
#2
There are no memory dumps uploaded in the attached reports. Please:
- check in C:\Windows\Minidump to see if there's anything there (if there is, zip it up and upload it with your next post)
- check in C:\Windows for a file named MEMORY.dmp. If it's there, zip it up and upload it to a free file hosting service (such as SkyDrive or Dropbox) and post a link to it here.
- check this page to make sure your system is set to generate minidumps: Set MiniDump

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum
05 Jan 2013 - very interesting post about difficulties with the Marvell controllers even when not connected to the SSD drives: https://www.eightforums.com/bsod-cr...-pc-reboots-when-waking-sleep.html#post169956
27 Feb 2013 - I'm starting to see much better reliability with SSD's using current (mid-2012 and later) storage drivers. I have withdrawn my objections to using these devices in everyday systems.
No Windows Updates installed after SP1. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Holy Smokes!!! There are a ****pile of malfunctioning devices in your Device Manager:
Base System Device PCI\VEN_8086&DEV_3CB3&SUBSYS_3CB31458&REV_07\3&4F11E61&0&83 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CAA&SUBSYS_3CAA1458&REV_07\3&4F11E61&0&7A The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C80&SUBSYS_3C801458&REV_07\3&4F11E61&0&40 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE8&SUBSYS_3CE81458&REV_07\3&4F11E61&0&68 The drivers for this device are not installed.
PCI Simple Communications Controller PCI\VEN_8086&DEV_1D3A&SUBSYS_1C3A1458&REV_05\3&11583659&1&B0 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C28&SUBSYS_50001458&REV_07\3&11583659&1&28 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CD0&SUBSYS_3CD01458&REV_07\3&4F11E61&0&53 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB4&SUBSYS_3CB41458&REV_07\3&4F11E61&0&84 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CAB&SUBSYS_3CAB1458&REV_07\3&4F11E61&0&7B The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C83&SUBSYS_3C831458&REV_07\3&4F11E61&0&43 The drivers for this device are not installed.
Universal Serial Bus (USB) Controller PCI\VEN_1B73&DEV_1009&SUBSYS_50071458&REV_02\4&177D82FA&0&00E6 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE8&SUBSYS_3CE81458&REV_07\3&4F11E61&0&69 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C2A&SUBSYS_50001458&REV_07\3&11583659&1&2A The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE0&SUBSYS_3CE01458&REV_07\3&4F11E61&0&58 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB5&SUBSYS_3CB51458&REV_07\3&4F11E61&0&85 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CAC&SUBSYS_3CAC1458&REV_07\3&4F11E61&0&7C The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C84&SUBSYS_3C841458&REV_07\3&4F11E61&0&44 The drivers for this device are not installed.
Universal Serial Bus (USB) Controller PCI\VEN_1B73&DEV_1009&SUBSYS_50071458&REV_02\4&2714E35A&0&00E5 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE8&SUBSYS_3CE81458&REV_07\3&4F11E61&0&6A The drivers for this device are not installed.
System Interrupt Controller PCI\VEN_8086&DEV_3C2C&SUBSYS_50001458&REV_07\3&11583659&1&2C The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE3&SUBSYS_3CE31458&REV_07\3&4F11E61&0&5B The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB6&SUBSYS_3CB61458&REV_07\3&4F11E61&0&86 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CAD&SUBSYS_3CAD1458&REV_07\3&4F11E61&0&7D The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C90&SUBSYS_3C901458&REV_07\3&4F11E61&0&48 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CF4&SUBSYS_3CE81458&REV_07\3&4F11E61&0&66 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_3C43&SUBSYS_3C431458&REV_07\3&4F11E61&0&99 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE4&SUBSYS_3CE41458&REV_07\3&4F11E61&0&98 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB7&SUBSYS_3CB71458&REV_07\3&4F11E61&0&87 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CAE&SUBSYS_3CAE1458&REV_07\3&4F11E61&0&7E The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C93&SUBSYS_3C931458&REV_07\3&4F11E61&0&4B The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CF5&SUBSYS_3CE81458&REV_07\3&4F11E61&0&6E The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_3C44&SUBSYS_3C441458&REV_07\3&4F11E61&0&9D The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_3CE6&SUBSYS_3CE61458&REV_07\3&4F11E61&0&9C The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB8&SUBSYS_3CB81458&REV_07\3&4F11E61&0&88 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB0&SUBSYS_3CB01458&REV_07\3&4F11E61&0&80 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C94&SUBSYS_3C941458&REV_07\3&4F11E61&0&4C The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CF6&SUBSYS_3CE81458&REV_07\3&4F11E61&0&67 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C45&SUBSYS_3C451458&REV_07\3&4F11E61&0&9E The drivers for this device are not installed.
SM Bus Controller PCI\VEN_8086&DEV_1D22&SUBSYS_50011458&REV_06\3&11583659&1&FB The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE8&SUBSYS_3CE81458&REV_07\3&4F11E61&0&60 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CC0&SUBSYS_3CC01458&REV_07\3&4F11E61&0&50 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB1&SUBSYS_3CB11458&REV_07\3&4F11E61&0&81 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CA0&SUBSYS_3CA01458&REV_07\3&4F11E61&0&70 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_3C46&SUBSYS_3C461458&REV_07\3&4F11E61&0&71 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE8&SUBSYS_3CE81458&REV_07\3&4F11E61&0&61 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CC1&SUBSYS_3CC11458&REV_07\3&4F11E61&0&51 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CB2&SUBSYS_3CB21458&REV_07\3&4F11E61&0&82 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CA8&SUBSYS_3CA81458&REV_07\3&4F11E61&0&78 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3C71&SUBSYS_3C711458&REV_07\3&4F11E61&0&79 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CE8&SUBSYS_3CE81458&REV_07\3&4F11E61&0&62 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_3CC2&SUBSYS_3CC21458&REV_07\3&4F11E61&0&52 The drivers for this device are not installed.
These seem to all be Intel devices (both hardware and software devices) - so please visit the motherboard manufacturer's website and download/install all Intel drivers from there. Then post another set of the reports so we can see if any issues remain.

There are no BSOD's listed in the WER output in MSINFO32. As such this increases the likelyhood that this is a low-level issue:
Differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).
Several errors like (also involving hard disk 5 and 3). Please run these free hardware diagnostics: Hardware Diagnostics (particularly the hard drive tests) Also, please run the Seatools hard drive test as it also will check the controllers on the motherboard.:
Event[2512]:
Log Name: System
Source: Disk
Date: 2013-03-28T04:20:32.915
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jordan-PC
Description:
The driver detected a controller error on \Device\Harddisk2\DR2.

Event[2513]:
Log Name: System
Source: Disk
Date: 2013-03-28T04:20:35.131
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jordan-PC
Description:
The driver detected a controller error on \Device\Harddisk4\DR4.
 


jgroobs

Well-Known Member
#3
Thanks for all the help!
First of all, here is a mediafire link to what crash dump files I do have:
Minidump.zip

I hope that's okay.
I'm in the process of reading your reply still. Will update when I've done everything. :thumbs_up:

Edit: As I don't have a hard drive laying around to replace the SSD, I unfortunately can't test it out right now :<
I'm installing all of the drivers off of the Gigabyte website.
 


Last edited:

usasma

Fantastic Member
Microsoft Community Contributor
#4
Nothing real significant in the memory dumps. Since there's only 2 I can't be sure that a hardware pattern exists - but that's what it seems to be trending towards

FYI - The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Mar 29 15:36:37.255 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032913-11044-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:00:38.083[/B]
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]50, {ffffffffb9e18b5c, 1, fffff88000e27a66, 5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: ffffffffb9e18b5c, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff88000e27a66, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]X64_MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  F10
  BIOS Release Date             03/05/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar 29 14:19:15.591 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\032913-10608-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 7:57:06.807[/B]
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]109, {a3a039d8a18a94f3, b3b7465ef4076449, fffff800030009fc, 1}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000109]CRITICAL_STRUCTURE_CORRUPTION (109)[/url]
Arguments: 
Arg1: a3a039d8a18a94f3, Reserved
Arg2: b3b7465ef4076449, Reserved
Arg3: fffff800030009fc, Failure type dependent information
Arg4: 0000000000000001, Type of corrupted region, can be
    0 : A generic data region
    1 : Modification of a function or .pdata
    2 : A processor IDT
    3 : A processor GDT
    4 : Type 1 process list corruption
    5 : Type 2 process list corruption
    6 : Debug routine modification
    7 : Critical MSR modification
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  F10
  BIOS Release Date             03/05/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Mar 29 15:36:37.255 2013 (UTC - 4:00)**************************
intelppm.sys       Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LGBusEnum.sys      Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ladfGSCamd64.sys   Mon Apr 11 14:41:01 2011 (4DA34B3D)
ladfGSRamd64.sys   Mon Apr 11 14:41:07 2011 (4DA34B43)
lvrs64.sys         Thu Dec 15 00:13:30 2011 (4EE981FA)
lvuvc64.sys        Thu Dec 15 00:14:00 2011 (4EE98218)
MpFilter.sys       Wed Oct 31 18:43:06 2012 (5091A97A)
AtihdW76.sys       Tue Nov  6 16:41:51 2012 (5099841F)
atikmpag.sys       Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys       Wed Dec 19 15:38:55 2012 (50D225DF)
e1c62x64.sys       Thu Feb 21 00:14:02 2013 (5125AD1A)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSCamd64.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSRamd64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
 


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