bsods on new laptop

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by sek, Aug 8, 2011.

  1. sek

    sek New Member

    Aug 8, 2011
    Likes Received:

    from what i can tell, these crashes are somehow related to power management. everything is fine until the machine turns off display, at which point weird things start happening. first it was constant usb device added/removed sounds. so i tinkered around with power options, making sure to disable any sort of low-power mode aside from turning off display. since then ive changed settings back and forth and found the machine in various weird states, sometimes bsod, sometimes recoverable.

    the laptop is a dell e6420 and os w7pro.View attachment minidump.rar
  2. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

    Jun 2, 2009
    Likes Received:
    Points to hardware (ram perhaps).

    Please run these two tests

    Memory corruption probably caused by a driver. please run these two tests

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

    Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    2-Driver verifier


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