Bugcheck-USB-driver blue screen

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Kelly5, Mar 1, 2012.

  1. Kelly5

    Kelly5 New Member

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    I have been getting the blue screen for quite a while now. Also mypc gets stuck in sleep mode and have so much trouble getting it back on. I have windows 7 and updated everything I can think of. Didn't work, so I dumped everything and reset it back to factory settings, still the same. I'm on the edge of buying a whole new pc but don't want to. Any help will be great!
     
  2. Elmer

    Elmer Extraordinary Member

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    Hi Kelly5 and Welcome to The Forum.

    Somehow you've slipped through the net!!

    We really need to see the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    To ensure minidumps are enabled:
    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

    Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

    Please see: How to ask for help with a BSOD problem Following Method 2:
    Download
    and run the SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created, zip them up and attach to a post.

    Download and run CPU-Z. Take screenshots**/snips of the CPU tab, Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
    Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
    **
    If screenshots, please crop.

    Also see: http://windows7forums.com/blue-screen-death-bsod/71079-help-us-help-you-filling-your-system-specs.html

    When attaching dmp files, PLEASE put them in a single zipped folder
     

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