Cannont start Windows 7 b/c of Bitlocker

Discussion in 'Windows 7 Help and Support' started by UnknowGirl, Jun 4, 2010.

  1. UnknowGirl

    UnknowGirl New Member

    Jun 4, 2010
    Likes Received:
    Hi Guys,

    I have a Dell Laptop and left it open at a party. Afterward I noticed that it I cannot start windows anymore. Somehow someone enabled Microsoft bitLocker on my computer. When I start the computer the following message shows up:

    " Dell MeiaDirect Express cannot access your hard drive. This may be because you have enabled Microsoft BitLocker (Drive Encryption). MediaDirect Express is not accessible when Microsoft BitLocker is enabled. "

    I can't even get into the Windows Start menu. I can only klick on the exit button, what causes the Laptop to shut down.

    It might be, that on the party people were using their USB-sticks and Micro cards on the Laptop, but I don't really know. So, please help me to solve this problem.

    Do I have to reinstall my laptop and windows? if I do that, how can I save my Data from the Laptop? By the way, I only have one hard drive partition.

  2. Jaydon H

    Jaydon H New Member

    May 23, 2010
    Likes Received:
    Don't Worry!

    All that has happened is that someone has encrypted your C: drive with BitLocker. All you need to do is find someone that has an extra hard drive slot in their computer (that isn't hard to find) and Windows 7 Ultimate or Enterprise, and then unlock the drive. The drive will have a password on it, so it may be hard to decrypt it considering someone did it at a party. You just need to keep guessing until you remember the password, and you hopefully ran a backup recently. Also, if you find the person that did it, kill them because that's a very tricky problem to solve.

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