Cannot "access Windows Experience Index"

#1
When I click on "rate this computer", nothing happens. No score has ever been established on this installation. Could some feature be turned off?
Thanks, Pat
 


#2
Windows Experience Index has a log file "%SystemRoot%\Performance\WinSAT\winsat.log". That may give some relevant details.
 


RAK

Extraordinary Member
#3
Most likely cause, assuming a succesful install, is a hardware malfunction.
Open the device manager and see if you have any yellow annotations there. If so try an update of those drivers. In particular, uninstall the graphics card and reboot for a reinstall.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.