Cannot "access Windows Experience Index"

Discussion in 'Windows 7 Help and Support' started by boatsterboy, Apr 14, 2010.

  1. boatsterboy

    boatsterboy New Member

    Joined:
    Mar 23, 2010
    Messages:
    6
    Likes Received:
    0
    When I click on "rate this computer", nothing happens. No score has ever been established on this installation. Could some feature be turned off?
    Thanks, Pat
     
  2. Agent Data

    Agent Data Banned

    Joined:
    Jan 9, 2010
    Messages:
    918
    Likes Received:
    42
    Windows Experience Index has a log file "%SystemRoot%\Performance\WinSAT\winsat.log". That may give some relevant details.
     
  3. RAK

    RAK Extraordinary Member

    Joined:
    Jul 6, 2009
    Messages:
    2,502
    Likes Received:
    126
    Most likely cause, assuming a succesful install, is a hardware malfunction.
    Open the device manager and see if you have any yellow annotations there. If so try an update of those drivers. In particular, uninstall the graphics card and reboot for a reinstall.
     

Share This Page

Loading...