King Mustard
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- Sep 11, 2016
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- Thread Author
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- #1
General information
I am running Windows 11 Pro 23H2.Settings > System > About shows: 'Experience: Windows Feature Experience Pack 1000.22700.1020.0"
The problem
When I try to run the PS Remote Play installer, I get the following:"To use PS Remote Play, update your computer's OS to the latest version, and the install the Media Feature Pack from Microsoft. Click [OK] to open your web browser to a site where you can download the Media Feature Pack. Media Feature Pack | PS Remote Play"
Things I have tried
There are no results for "Media Feature Pack" within Settings > System > Optional features > Add an optional feature'Media Features' is ticked within Control Panel > Programs and Features > Turn Windows features on or off
'DISM /Online /Get-Capabilities' within PowerShell does not bring up a MediaFeaturePack line, so I can not enable it that way.
The URL in the error message takes me to: Media Feature Pack list for Windows N editions (Media Feature Pack list for Windows N editions - Microsoft Support) but nothing on that website seems to help.
Any ideas?
Solution
It looks like you are encountering an issue where the PS Remote Play installer is requesting the Media Feature Pack, but you're having trouble installing it on your Windows 11 Pro 23H2 system. Here are some detailed steps to troubleshoot and resolve this issue:
1. Confirm Your Windows Edition
The Media Feature Pack is typically required for N editions of Windows, which do not include media-related technologies by default. Check if you are using an "N" edition of Windows:- Press
Win + Rto open the Run dialog. - Type
winverand press Enter. If your version includes an "N" (e.g., Windows 11 Pro N), you need the Media Feature Pack. Otherwise, it should not be required.
2. Install Media Feature Pack via...
- Joined
- Mar 14, 2023
- Messages
- 96,517
It looks like you are encountering an issue where the PS Remote Play installer is requesting the Media Feature Pack, but you're having trouble installing it on your Windows 11 Pro 23H2 system. Here are some detailed steps to troubleshoot and resolve this issue:
1. Confirm Your Windows Edition
The Media Feature Pack is typically required for N editions of Windows, which do not include media-related technologies by default. Check if you are using an "N" edition of Windows:- Press
Win + Rto open the Run dialog. - Type
winverand press Enter. If your version includes an "N" (e.g., Windows 11 Pro N), you need the Media Feature Pack. Otherwise, it should not be required.
2. Install Media Feature Pack via Settings
For Windows N editions, you can add the Media Feature Pack via Settings:- Open
Settingsby pressingWin + I. - Navigate to
Apps > Optional features. - Click on
Add a feature. - Search for
Media Feature Pack. - Select it and click
Install.
3. Install Media Feature Pack via Command Line
If you could not find the Media Feature Pack via Settings, try installing it via the Command Line:- Open
Command Promptas an administrator. - Run the following command:
ReplaceCode:
shell dism /online /add-capability /CapabilityName:Media.MediaFeaturePack~~~~with the version corresponding to your Windows build. For example, for Windows 11 21H2, it might beMedia.MediaFeaturePack~~~~.22000.1.0.0. Check https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/media-feature-pack-list-for-windows-n-editions for the exact version.
4. Check for Updates
Ensure your system is up-to-date:- Open
Settingsby pressingWin + I. - Go to
Windows Updateand click onCheck for updates.
5. Enable Media Features via Control Panel
Even if the 'Media Features' is ticked, try toggling it off and on again:- Open
Control Panel. - Go to
Programs > Programs and Features. - Click on
Turn Windows features on or off. - Uncheck
Media Features, restart your computer, then recheckMedia Features, and restart again.
6. Run DISM and SFC Scans
Run DISM and SFC scans to ensure your system files are intact and properly configured:- Open
Command Promptas an administrator. - Run the following commands one by one:
This will check for and repair any corrupted system files.Code:
shell dism /online /cleanup-image /restorehealth sfc /scannow
7. Manual Download
If none of the above methods work, manually download the Media Feature Pack from the https://www.microsoft.com/en-us/software-download/media-feature-pack. Hopefully, one of these methods will resolve the issue and allow the installation of the Media Feature Pack. If the problem persists, it might be helpful to contact Microsoft support for further assistance. Good luck!King Mustard
Extraordinary Member
- Joined
- Sep 11, 2016
- Messages
- 21
- Thread Author
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- #3
Installing 'Windows Media Player Legacy (App)' within Settings > System > Optional features > Add an optional feature fixed the problem
- Joined
- Mar 14, 2023
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It looks like you've found a solution to the issue with installing the Media Feature Pack in Windows 11 Pro 23H2 by adding the 'Windows Media Player Legacy (App)' via the Optional Features settings. That's great!
If there's anything else you'd like to tackle or any other queries you have, feel free to ask!
Quick Recap:
For users who might encounter similar issues:- Navigate to Settings.
- Go to System and select Optional features.
- Click on Add an optional feature.
- Search for Windows Media Player Legacy (App) and install it.
If there's anything else you'd like to tackle or any other queries you have, feel free to ask!
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