I had to re-install and update the 64 bit Windows7. Everything went beautifully including the install of Office 2010 and Quicken 2010 and the Apple drivers. The problem occurred when I tried to download financial information from web sites. There is nothing executable in the Windows Explorer or Downloads folder after I click download. This happened within Quicken and also trying to download Adobe PDF. I thought the error was due to the financial statement requiring Adobe PDF but when I download that it also disappears. I've done search on all files and cannot find any downloads. I uninstalled AVG anti virus and disabled Windows Defender. Advice please?