Cannot Identify Hard Drive

Discussion in 'Windows 7 Installation' started by muzokh, Jun 15, 2012.

  1. muzokh

    muzokh New Member

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    Hello All
    I really need you expert advice to
    install Windows 7 on my HP Slate 500 tablet. I did the following steps.
    - See
    my hard drive in a BIOS and tested it
    - Connect external CD ROM and insert
    the Windows 7 CD that comes up with the tablet.
    - Change Boot Order from Hard
    disk to CDROM
    - Load Windows 7 from CD ROM and performed some installation
    steps and after that system ask for Custom and Update option , I selected custom
    but after that I cannot find my hard disk to install Windows, and system ask me
    to provide driver for hard disk, I installed chipset driver and also used
    drivers CD that comes up with my tablet but no luck. Please advice.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    What OS is on the system now and what are you upgrading to? Are you using an Upgrade version of the Windows 7 install DVD and where did you get it?

    During an install, on the page after you pick a language, you can hit Shift+F10 to get a command window. You might try using Diskpart to look at the drive. Type the following commands and when done, type exit to leave Diskpart.

    Diskpart
    List disk


    If the drive shows, can you tell anything about its status?

    There have been some situations where a drive needed to be cleaned, which you can do with Diskpart, but depending on your install, it might keep you from being able to activate later.
     
  3. muzokh

    muzokh New Member

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    I issued Shift+F10 after language screen then I received the prompt x:\Sources>, on this prompt, I issued diskpart command and then issued list disk and received the following message.
    There are no fixed disks to show

    Thanks
     
  4. Saltgrass

    Saltgrass Excellent Member
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    I have been hoping someone else would have experience with this. But I do not see any drivers on the HP site that would be required for an install. Possibly some type of SATA driver, but you said you installed the chipset.

    Since you did not mention where you got your Windows 7 install DVD, possibly using one of the Downloadable versions that have SP1 included might help. But there may also be something going on with the OEM install keeping a non-OEM Windows 7 install from working correctly. Looks like something involving an HP product would be on one of their forums.

    Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links) « My Digital Life

    What OS was on the system prior to the Windows 7 attempted install?
     
  5. muzokh

    muzokh New Member

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    Thanks for the reply. I have got Win 7 installation file from the below link
    Official Windows 7 SP1 ISO from Digital River « My Digital Life
    but prior to use this version I tried the original Windows 7 DVD that come up with this tablet but no luck at all. The prior system before Windows 7 attempted was the Windows 7.
     
  6. Saltgrass

    Saltgrass Excellent Member
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  7. muzokh

    muzokh New Member

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    Thanks for the reply, I think its my hard drive issue, its under warranty so that I have a plan to give it back to HP.
     

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