can't download or update

Discussion in 'Windows 7 Help and Support' started by perka, May 6, 2012.

  1. perka

    perka New Member

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    Hello,

    My windows update is stuck on 0%, as is AVG update. I can google but some websites dont work or are slower and some videos don't load. Youtube works so far.

    I can not download with Firefox because when I click on a link it keeps loading indeffinitely, and then clicking on mirror doesn't do anything. I can download with IE. Seems as if my internet connection is really slow, though troubleshoot doesnlt find any problems.

    I think I might have a virus. I used system recovery to a couple of days ago but problem remains. I have an asus laptop with windows 7 home premium, sp1.

    Hijackthis log included.

    Appreciate any help I can get
     

    Attached Files:

  2. Trouble

    Trouble Noob Whisperer

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    If that's the case, grab a blank CD and this program What is Windows Defender Offline?
    The program will help you create a bootable CD. Boot from that and use the program to perform a FULL system scan and see what that produces.
    Welcome to the forum.
    Randy
     
    #2 Trouble, May 6, 2012
    Last edited: May 6, 2012
  3. perka

    perka New Member

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    Thanks for the reply.

    I managed to get the 64 bit installer to my pc, but once I run it, it still has to download files to be burned to cd, and here it hangs again, then gives error: 0002-80072EE2.

    Are these files somewhere I could download them straight from a link and then burn to cd? I couldn't find one myself.
     
  4. Trouble

    Trouble Noob Whisperer

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    Sorry was kinda hoping that you had another resource (computer, friend, relative, neighbor, etc.,) that you might use to build the bootable CD.
     
  5. perka

    perka New Member

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    Alright, will make it and report back. Thanks again
     
  6. perka

    perka New Member

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    SOLVED

    Seems my router was acting up, wen't to restart it and everything is working fine, updated AVG and did a full scan nothing came up. Will use the defender cd if something else happens.

    Thanks for the help.
     
  7. Trouble

    Trouble Noob Whisperer

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    Great news. Glad you were able to resolve your issue and thanks for posting back and updating your thread with that information.
    Regarding the Windows Defender offline CD. It's the type of thing you need to keep updated with the most current signatures.
    SOURCE: Windows Defender Offline: frequently asked questions
     

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