Can't get access to Firefox or related programs

Discussion in 'Windows 7 Help and Support' started by Orrlogic, Jan 8, 2010.

  1. Orrlogic

    Orrlogic New Member

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    I've just got a new Toshiba Satellite L500 laptop with Windows 7 loaded and I can't access anything through Firefox. Have tried all the fixes on the Mozilla site. Explorer seems to work OK, but I also suspect some access to outside sites is blocked. Does anyone have any ideas please? First time user of this site, so not sure if I am using correctly
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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  3. cybercore

    cybercore New Member

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    Can be lots of causes:

    1). Internet connection (may be not fully set or configured)
    2). Internet provider (or network server) blocking or failing to access certain internet areas
    3). Security software blocking sites
    4). Some sites may be simply down
    5). Virus or malware in your system

    Try newer FF version, and try other browsers as well to see if the internet behavior is the same.


    +


    Control Panel > Internet Options
    (IE8 > Services > Tools > Internet Options)

    Restore Defaults.
     

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