I've had this problem no matter which version of Windows I've used: I have trouble getting into Safe Mode. Some technicians have told me to tap F8 while the computer is starting. The W7 Help says to hold down the F8 key while starting. I need to get into Safe Mode and have been trying both methods - and nothing is working. I think there is a precise time when you have to hold down the F8 key - but I can't find it and need some guidance. Someone please help!!!