Can't install windows 7

Discussion in 'Windows 7 Help and Support' started by skeptic, Sep 6, 2011.

  1. skeptic

    skeptic Senior Member

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    when im restarting and running windows 7 from CD
    it says: loading windows 7 files... and finishing
    and then i see the windows 7's blue background with the cursor mouse sign and nothing happened.
    even if i try more then 1 cd that was burned better it has the same problem.
    but the thing is that the cd drive is working . maybe i need to try an external cd drive?
    but probably external cd drive is not working straight when i start the computer but only after windows is loading?
    i didn't try so i dont know and its not my computer so i asked if is it worth to try at all
    thanks
     
  2. kaos

    kaos Senior Member

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    where u get the windows from? was it downloaded or bought since you said you burned it
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    If you are talking about the loading windows black screen with the white bar, during the reboot (or after), you can remove the DVD if you choose. You might try that (watch your fingers), but if it doesn't help, you might check your hard drive to see if any problems might be evident.
     
  4. skeptic

    skeptic Senior Member

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    no im talking about this screen
    [​IMG]

    its stuck at this screen and not moving no metter what i do (getting out and in the cd)
    and the windows is original
     
  5. Joe S

    Joe S Excellent Member

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    Try burning at 4X or less. Windows is picky with disks burned faster.
    Joe
     

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