can't open the right click option on desktop or anywhere else Error msg appear ?

Discussion in 'Windows 7 Help and Support' started by Ben Diab, Nov 25, 2009.

  1. Ben Diab

    Ben Diab New Member

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    Hi guys

    few days ago i faced a problem on ma system n i thought it's gna go away by the time but more that week nothing was changed

    whenever i try to use the Mouse right click options on the desktop or any other folder... this Message appears :

    [​IMG]




    Can any one help me on this please ?!
     
  2. reghakr

    reghakr Excellent Member

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    Do you have restore point to go back to?

    Was this a "clean" install or an upgrade?
     
  3. Ben Diab

    Ben Diab New Member

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    it says : the specified Module could not be found: C:\program files\common files\Adobe\Adobe Version cue CS4\Client\4.0.0\Version Cue.dll

    thats it !
     
  4. Ben Diab

    Ben Diab New Member

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    yes it was a clean Install !
     
  5. Saltgrass

    Saltgrass Excellent Member
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    If you run explorer.exe as administrator does it happen?

    Is the Version Cue.dll file at the specified location?

    Do you have any Adobe destinations in the Send to button?

    Are you running any spyware or firewalls that might block local access by the file?

    Maybe an Adobe forum would know. Have you done any updates for CS4?
     
  6. reghakr

    reghakr Excellent Member

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    Go directly to that location,.and see if cue.dll exists there.
     
  7. Ben Diab

    Ben Diab New Member

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    i can't even find the files in the location...they're not excisting
     
  8. reghakr

    reghakr Excellent Member

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    I can only suggest a re-install.
     
  9. Ben Diab

    Ben Diab New Member

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    okay. i'll try it n get back to u at a later time :)

    thanks for your time
     
  10. reghakr

    reghakr Excellent Member

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    No problem:)

    Let us know
     
  11. Saltgrass

    Saltgrass Excellent Member
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    Well, have you done the latest updates?
     
  12. Ben Diab

    Ben Diab New Member

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    Guyz i did itttttttttttt :D

    It works perfect now

    thanxx soooooooooooooooooooooooo much <3 :) :D
     

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