Can't play DVDs! Assistance please.

Discussion in 'Windows 7 Help and Support' started by bibliophile, Apr 29, 2010.

  1. bibliophile

    bibliophile New Member

    Joined:
    Apr 26, 2010
    Messages:
    6
    Likes Received:
    0
    :confused: When I put in a DVD I get a "KoanBox is undefined" error message. What the heck is a koanbox? Please assist me :eek:!
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    Do you have an HP computer? Is anything set up to automatically download or connect to the net?
     
  3. bibliophile

    bibliophile New Member

    Joined:
    Apr 26, 2010
    Messages:
    6
    Likes Received:
    0
    Yes, it's an HP laptop. How do I disable the automatic connection to the web?
     
  4. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    Since this may be HP specific, I can't really help. Maybe someone else will know.

    Until then, you might run msconfig to see if something is starting up that is connecting. Otherwise, you will probably have to track down the software and adjust it or stop it from running.
     

Share This Page

Loading...