Can't see/hear videos under Getting started with Windows 7 in Start Menu


I have Windows 7 Ultimate.

From Start > Getting Started > Discover Windows 7 > clicking a video on
" More getting started videos " ie. ' Personalising your PC ' I can neither see the video nor hear any sound though the window does go through 100% buffering.

Any solutions to my issue would be welcome. Thank you


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.