Computer does not shut down, restart or log off.

Discussion in 'Windows 7 Help and Support' started by PistolPete, Apr 8, 2011.

  1. PistolPete

    PistolPete New Member

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    I have just bought a new PC, installed windows 7 64bit and it doesnt seem to want to shut down or restart, when i press shut down i have a blue screen appear and when i try to restart nothing happens. I have tried doing the same in 'safe mode' and still the same problem. Any help with this would be very much appreciated!
     
  2. Trouble

    Trouble Noob Whisperer

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    PistolPete;
    Hello and welcome to the forums.
    Check with the PC manufacturer's website, or the motherboard manufacturer's website, or the vendor specific hardware manufacturer's website and download and install the most recent drivers available for your installed hardware components. Especially any chipset drivers.
     

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