Computer randomly freezes during gaming (bsod error)

#1
Hi, when i play league of legend while using skype, my computer tend to freeze and stops functioning.
This is a recent problem which has not happened before in the past.

Thank you for your help
 


Attachments

kaos

Senior Member
#2
MINI DUMP
Code:
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004c2b8f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !ANALY
No export ANALY found
1: kd> 
No export ANALY found
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004c2b8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031a16f0 fffff800`02cbda89 : fffffa80`04c2b8d0 fffffa80`03d12b60 00000000`00000006 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a1c10 fffff800`02b9f547 : fffffa80`04c2b8d0 fffff800`02c185f8 fffffa80`03d12b60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a1c40 fffff800`02b07b95 : fffff800`02c7a360 fffffa80`04c61828 fffffa80`04c61820 fffffa80`03d12b60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a1c80 fffff800`02a82161 : fffff880`01102e00 fffff800`02b07b70 fffffa80`03d12b60 ff000000`ff000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a1cb0 fffff800`02d18166 : ff000000`ff000000 fffffa80`03d12b60 00000000`00000080 fffffa80`03cfe040 : nt!ExpWorkerThread+0x111
fffff880`031a1d40 fffff800`02a53486 : fffff880`02f63180 fffffa80`03d12b60 fffff880`02f6dfc0 ff000000`ff000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031a1d80 00000000`00000000 : fffff880`031a2000 fffff880`0319c000 fffff880`02ebc540 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

Followup: MachineOwner
 


#3
so are you saying the cpu is causing the random crashes?

Sorry i can't really understand the the mini dumps.

Thank you
 


kaos

Senior Member
#4
for some reason i cant help but think some one had the same issue as yu

from what i remember i think i advised them to remove the CPU drivers and let windows use its own, i think its only for the cool n quiet option... disable this in the bios n remove the driver :)
 


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