Computer restarted unexpectedly

Discussion in 'Windows 7 Help and Support' started by banny04, Sep 14, 2011.

  1. banny04

    banny04 New Member

    Sep 14, 2011
    Likes Received:
    I recently installed some windows updates on my laptop and restarted the computer accordingly. However when I come back on it came to its normal start up screen and then froze there, I let it sit for about an hour and then restarted it again. This time it said there was a problem and need to go back to a restore point however there were no restore point so I tried several different things to get a restore and never worked. I had all of my files backed up so I decided to do a full system restore. Now when windows comes up like the first time ever turning it on it get to the screen that say Setup is starting services. Then a error message appears that says "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, and then restart the installation." After I click OK the same thing happens again and I don't know what to do. Any help would be appreciated.


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