Computer will not boot normally, system repair and restore failed

#1
Hi,

I don't know very much about computers at all, so forgive if I sound completely stupid.

A few days ago, I went to turn on my computer and it just gave me a black screen after the "Starting Windows" screen. I attempted to use System Repair, which failed. It said there was an unspecified error possibly caused by a change in system configuration. I have not changed anything on my computer, for the record, between the last time it worked and now. My husband said it downloaded updates, which would explain why it was off in the first place instead of just being on stand-by. Anyway, I then tried System Restore, which also failed. I can get it to start in Safe Mode with Networking, but it seems that everything I try to run to figure out what the problem is, is saying it can't find the problem. I enabled bootlogging and found this...

Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @hal.inf,%acpi_amd64.devicedesc%;ACPI x64-based PC
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver AMD Radeon HD 6310 Graphics
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load driver @netrasa.inf,%mp-ipv6-dispname%;WAN Miniport (IPv6)
Did not load driver @netrasa.inf,%mp-pppoe-dispname%;WAN Miniport (PPPOE)
Did not load driver @netrasa.inf,%mp-pptp-dispname%;WAN Miniport (PPTP)
Did not load driver @netsstpa.inf,%mp-sstp-dispname%;WAN Miniport (SSTP)
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @cpu.inf,%amdppm.devicedesc%;AMD Processor
Did not load driver AMD Radeon HD 6310 Graphics
Did not load driver @battery.inf,%acpi\acpi0003.devicedesc%;Microsoft AC Adapter
Did not load driver @battery.inf,%acpi\pnp0c0a.devicedesc%;Microsoft ACPI-Compliant Control Method Battery
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)

And it just keeps repeating the same things over and over, for quite a while. There were other drivers that loaded but I didn't see a need to post them. Can anyone help me fix it from that? Any other information necessary, let me know and I'll do my best to provide it. Thanks so much for taking the time to read this!
 


bassfisher6522

Essential Member
#2
Is this a laptop or desktop? If desktop, is this a custom build? While in safemode with networking have you checked your system for any Virus's along with any malware, spyware and adware.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#4
I would try using the "Last Known Good" Repair option. If it is a driver, that might restore the backup copy of the Registry.

While in Safe Mode, I would try to disable any network adapters and see if it will boot into Windows that way, or reinstall the adapter drivers in safe mode.
 


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