Computer wont sleep

Discussion in 'Windows 7 Help and Support' started by NIKHILKILLA1, Mar 13, 2013.

  1. NIKHILKILLA1

    NIKHILKILLA1 New Member

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    Hi, I have a problem where my custom win 7 computer won't sleep. The PC will wake 5 seconds later after i push sleep..

    No devices are showing up as armed in the CMD with powercfg. When i go to last wake it shows nothing. I have disabled all settings like media sharing and in device manger. If you have any tips please let me know thanks.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Does the Powercfg -energy report show any problems. You will have to copy the .html file to your desktop to read.

    Does Powercfg -requests list anything.

    You say the Powercfg -lastwake is not showing anything, but make sure you run it just after the system wakes up.

    Are you moving the mouse or keyboard after putting it to sleep? It might only take some type of vibration to cause an input.

    Do you have the Network adapter set to wake the system up?
     
  3. NIKHILKILLA1

    NIKHILKILLA1 New Member

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    It says wake count 0, and i do not touch anything. Also the Ethernet adapter is set to off for waking system. Here is the report.
    Power Efficiency Diagnostics Report

    [TABLE]
    [TR]
    [TD="class: detail-name"]Computer Name[/TD]
    [TD]NIKHILGAME-PC[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]Scan Time[/TD]
    [TD]2013-03-14T04:09:21Z[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]Scan Duration[/TD]
    [TD]60 seconds[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]System Manufacturer[/TD]
    [TD]Gigabyte Technology Co., Ltd.[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]System Product Name[/TD]
    [TD]Z68AP-D3[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]BIOS Date[/TD]
    [TD]03/20/2012[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]BIOS Version[/TD]
    [TD]FD[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]OS Build[/TD]
    [TD]7601[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]Platform Role[/TD]
    [TD]PlatformRoleDesktop[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]Plugged In[/TD]
    [TD]true[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]Process Count[/TD]
    [TD]84[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]Thread Count[/TD]
    [TD]1021[/TD]
    [/TR]
    [TR]
    [TD="class: detail-name"]Report GUID[/TD]
    [TD]{5d23dd6c-1be4-4983-9ab4-a5e9ff31748c}[/TD]
    [/TR]
    [/TABLE]
    Analysis Results

    Errors

    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]USB Composite Device[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 26, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_046D&PID_C52F[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1,5,4[/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]USB Root Hub[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 26, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_8086&PID_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD][/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]USB Root Hub[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C26[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 29, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_8086&PID_1C26[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD][/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]Generic USB Hub[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 26, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_8087&PID_0024[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1[/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]USB Composite Device[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 26, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_046D&PID_C22A[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1,5,3[/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]Generic USB Hub[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 26, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_05E3&PID_0607[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1,5[/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]Generic USB Hub[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C26[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 29, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_8087&PID_0024[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1[/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]USB Composite Device[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 26, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_046D&PID_C22B[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1,5,1[/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]USB Composite Device[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C2D[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 26, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_0D8C&PID_013C[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1,5,2[/TD]
    [/TR]
    [/TABLE]



    USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    [TABLE]
    [TR]
    [TD]Device Name[/TD]
    [TD]USB Mass Storage Device[/TD]
    [/TR]
    [TR]
    [TD]Host Controller ID[/TD]
    [TD]PCI\VEN_8086&DEV_1C26[/TD]
    [/TR]
    [TR]
    [TD]Host Controller Location[/TD]
    [TD]PCI bus 0, device 29, function 0[/TD]
    [/TR]
    [TR]
    [TD]Device ID[/TD]
    [TD]USB\VID_0BDA&PID_0151[/TD]
    [/TR]
    [TR]
    [TD]Port Path[/TD]
    [TD]1,4[/TD]
    [/TR]
    [/TABLE]



    Platform Power Management Capabilities:pCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.



    Warnings

    Platform Timer Resolution:platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    [TABLE]
    [TR]
    [TD]Current Timer Resolution (100ns units)[/TD]
    [TD]10000[/TD]
    [/TR]
    [TR]
    [TD]Maximum Timer Period (100ns units)[/TD]
    [TD]156001[/TD]
    [/TR]
    [/TABLE]



    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    [TABLE]
    [TR]
    [TD]Requested Period[/TD]
    [TD]10000[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process ID[/TD]
    [TD]2504[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process Path[/TD]
    [TD]\Device\HarddiskVolume2\Users\NIKHILGAME\AppData\Local\Google\Chrome\Application\chrome.exe[/TD]
    [/TR]
    [/TABLE]



    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    [TABLE]
    [TR]
    [TD]Requested Period[/TD]
    [TD]10000[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process ID[/TD]
    [TD]1844[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process Path[/TD]
    [TD]\Device\HarddiskVolume2\Users\NIKHILGAME\AppData\Local\Google\Chrome\Application\chrome.exe[/TD]
    [/TR]
    [/TABLE]



    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



    Information

    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    [TABLE]
    [TR]
    [TD]Requested Period[/TD]
    [TD]10000[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process ID[/TD]
    [TD]2504[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process Path[/TD]
    [TD]\Device\HarddiskVolume2\Users\NIKHILGAME\AppData\Local\Google\Chrome\Application\chrome.exe[/TD]
    [/TR]
    [TR]
    [TD]Calling Module Stack[/TD]
    [TD]\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD]\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD]\Device\HarddiskVolume2\Users\NIKHILGAME\AppData\Local\Google\Chrome\Application\25.0.1364.172\chrome.dll[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD]\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD]\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll[/TD]
    [/TR]
    [/TABLE]



    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    [TABLE]
    [TR]
    [TD]Requested Period[/TD]
    [TD]10000[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process ID[/TD]
    [TD]1844[/TD]
    [/TR]
    [TR]
    [TD]Requesting Process Path[/TD]
    [TD]\Device\HarddiskVolume2\Users\NIKHILGAME\AppData\Local\Google\Chrome\Application\chrome.exe[/TD]
    [/TR]
    [TR]
    [TD]Calling Module Stack[/TD]
    [TD]\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD]\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD]\Device\HarddiskVolume2\Users\NIKHILGAME\AppData\Local\Google\Chrome\Application\25.0.1364.172\chrome.dll[/TD]
    [/TR]
    [/TABLE]



    Power Policy:Active Power Plan
    The current power plan in use
    [TABLE]
    [TR]
    [TD]Plan Name[/TD]
    [TD]OEM Balanced[/TD]
    [/TR]
    [TR]
    [TD]Plan GUID[/TD]
    [TD]{381b4222-f694-41f0-9685-ff5bb260df2e}[/TD]
    [/TR]
    [/TABLE]



    Power Policy:power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    [TABLE]
    [TR]
    [TD]Personality[/TD]
    [TD]Balanced[/TD]
    [/TR]
    [/TABLE]



    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    [TABLE]
    [TR]
    [TD]Quality Mode[/TD]
    [TD]Optimize for Video Quality[/TD]
    [/TR]
    [/TABLE]



    System Availability Requests:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    CPU Utilization:processor utilization is low
    The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.
    [TABLE]
    [TR]
    [TD]Average Utilization (%)[/TD]
    [TD]1.42[/TD]
    [/TR]
    [/TABLE]



    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    [TABLE]
    [TR]
    [TD]S1 Sleep Supported[/TD]
    [TD]false[/TD]
    [/TR]
    [TR]
    [TD]S2 Sleep Supported[/TD]
    [TD]false[/TD]
    [/TR]
    [TR]
    [TD]S3 Sleep Supported[/TD]
    [TD]true[/TD]
    [/TR]
    [TR]
    [TD]S4 Sleep Supported[/TD]
    [TD]true[/TD]
    [/TR]
    [/TABLE]



    Platform Power Management Capabilities:processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    [TABLE]
    [TR]
    [TD]Group[/TD]
    [TD]0[/TD]
    [/TR]
    [TR]
    [TD]Index[/TD]
    [TD]0[/TD]
    [/TR]
    [TR]
    [TD]Idle (C) State Count[/TD]
    [TD]3[/TD]
    [/TR]
    [TR]
    [TD]Performance (P) State Count[/TD]
    [TD]19[/TD]
    [/TR]
    [TR]
    [TD]Throttle (T) State Count[/TD]
    [TD]8[/TD]
    [/TR]
    [/TABLE]



    Platform Power Management Capabilities:processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    [TABLE]
    [TR]
    [TD]Group[/TD]
    [TD]0[/TD]
    [/TR]
    [TR]
    [TD]Index[/TD]
    [TD]1[/TD]
    [/TR]
    [TR]
    [TD]Idle (C) State Count[/TD]
    [TD]3[/TD]
    [/TR]
    [TR]
    [TD]Performance (P) State Count[/TD]
    [TD]19[/TD]
    [/TR]
    [TR]
    [TD]Throttle (T) State Count[/TD]
    [TD]8[/TD]
    [/TR]
    [/TABLE]



    Platform Power Management Capabilities:processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    [TABLE]
    [TR]
    [TD]Group[/TD]
    [TD]0[/TD]
    [/TR]
    [TR]
    [TD]Index[/TD]
    [TD]2[/TD]
    [/TR]
    [TR]
    [TD]Idle (C) State Count[/TD]
    [TD]3[/TD]
    [/TR]
    [TR]
    [TD]Performance (P) State Count[/TD]
    [TD]19[/TD]
    [/TR]
    [TR]
    [TD]Throttle (T) State Count[/TD]
    [TD]8[/TD]
    [/TR]
    [/TABLE]



    Platform Power Management Capabilities:processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    [TABLE]
    [TR]
    [TD]Group[/TD]
    [TD]0[/TD]
    [/TR]
    [TR]
    [TD]Index[/TD]
    [TD]3[/TD]
    [/TR]
    [TR]
    [TD]Idle (C) State Count[/TD]
    [TD]3[/TD]
    [/TR]
    [TR]
    [TD]Performance (P) State Count[/TD]
    [TD]19[/TD]
    [/TR]
    [TR]
    [TD]Throttle (T) State Count[/TD]
    [TD]8[/TD]
    [/TR]
    [/TABLE]


     
    #3 NIKHILKILLA1, Mar 14, 2013
    Last edited: Mar 14, 2013
  4. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
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    393
    The only thing I see that might be involved is the Wireless Adapter is not set to use low power states. Not even sure if this is incorrect, but you might check to see if it is set to allow the system to put it to sleep.

    The setting is for "Plugged In", so does it make any difference if the system is plugged in or not?
     

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