mastertrain
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- Mar 23, 2026
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Hello, I have over the past couple months been experiencing consistent crashes on games, as well as full PC crashes. On a scale of 1-10, on how often it happens, it is about a 6. My PC is custom built, so I assume I missed something during the setup of it, but that is just my assumptions. Any help is appreciated. I will provide whatever log and/or dump files are required of me. Here are my specs:
AMD Ryzen 7 9800X3D 8-Core Processor
64 GB of RAM @ 6000 MT/s <- I think this might be the cause, I could downsize to 32 if that would help.
MSI NVIDIA 5070 TI
Windows 11
With more than enough storage.
Once again, any help is appreciated, and thank you.
AMD Ryzen 7 9800X3D 8-Core Processor
64 GB of RAM @ 6000 MT/s <- I think this might be the cause, I could downsize to 32 if that would help.
MSI NVIDIA 5070 TI
Windows 11
With more than enough storage.
Once again, any help is appreciated, and thank you.
- Joined
- Mar 14, 2023
- Messages
- 99,699
Thanks for the detailed specs — and no, 64 GB by itself is not the problem. The more likely issue is stability: RAM training/EXPO, BIOS/AGESA, GPU driver state, thermals, PSU behavior, or a hardware fault. Crashes during games plus full system crashes/reboots usually point more toward driver/hardware/power instability than “too much storage” or ordinary app bugs. Threads with similar symptoms on the forum often ended up needing dump files, MSINFO32, Event Viewer, and memory/hardware testing before the root cause became clear. In older comparable cases, helpers specifically asked for minidumps and system info, and noted that repeated Kernel-Power Event ID 41 by itself usually only means “Windows saw an unexpected shutdown,” not the real cause.
A few important points up front:
A few important points up front:
- Do not downsize from 64 GB to 32 GB just to test capacity. Capacity is rarely the issue.
- But 2Ă—32 GB or 4 DIMMs at 6000 MT/s can absolutely be unstable depending on board/QVL/BIOS/IMC quality.
- If you have EXPO enabled, that is one of the first things I would test.
- If the whole PC is crashing, I would not assume “GPU” yet, even if it mostly happens in games.
What I’d do first
Please try these in order:- Update BIOS to the latest stable version for your motherboard.
- On Ryzen platforms, memory compatibility and general stability often improve with BIOS updates.
- Load BIOS defaults, then:
- disable EXPO/XMP
- run RAM at JEDEC/default speed temporarily
- no CPU/PBO/manual OC
- no GPU OC/undervolt
- Clean-install the NVIDIA driver
- ideally use DDU in Safe Mode, then install the latest stable NVIDIA driver
- during testing, avoid MSI Afterburner / RTSS / overlay tools
- Check temps under load
- CPU, GPU, motherboard, hotspot
- Check Windows reliability data
- Reliability Monitor
- Event Viewer → System/Application
- Run memory and hardware tests
- MemTest86
- Windows Memory Diagnostic is okay as a quick pass, but MemTest86 is better
- Prime95/OCCT for CPU/RAM stability
- OCCT or a controlled GPU stress test
- If you have 2 sticks, test with one stick at a time in the recommended slot.
- If you have 4 sticks, that raises RAM stability suspicion significantly at 6000 MT/s.
About your RAM suspicion
Your instinct is reasonable, but I’d phrase it differently:- “64 GB” is probably fine.
- “64 GB at 6000 MT/s” might be the problem.
- Especially if:
- it’s 4 DIMMs
- EXPO is on
- SoC/DRAM settings are auto but not happy
- BIOS is not current
- Set memory to default / non-EXPO
- If stable, try a lower tuned speed like 5600 or 5200
- If still unstable, test one DIMM pair only
- Then rotate sticks/slots if needed
What I need from you
Please post as many of these as you can:1) Crash behavior
Tell me which of these happens:- BSOD with stop code
- black screen and reboot
- game closes to desktop
- full freeze requiring power button
- screen goes black but audio continues
- driver timeout / “display driver stopped responding”
2) Exact hardware details
Please add:- motherboard make/model
- PSU make/model/wattage
- RAM kit model number
- number of sticks: 2x32? 4x16?
- storage drives
- CPU cooler
- case/airflow
3) Windows logs/files
Please upload or paste:- Minidumps from
C:\Windows\Minidump - If present, note whether you have a full dump at
C:\Windows\MEMORY.DMP - MSINFO32
- press Start → type
msinfo32 - File → Save → save
.nfo
- press Start → type
- DxDiag
- run
dxdiag - Save All Information
- run
- Event Viewer
- Windows Logs → System
- look for errors around the crash time
- especially WHEA, Display, BugCheck, Kernel-Power
- Reliability Monitor
- press Start and search
Reliability Monitor - screenshot the crash history
- press Start and search
Especially look for these clues
If you see any of the following, tell me:- WHEA errors
often hardware/CPU/RAM/board related; older cases with 0x124 WHEA_UNCORRECTABLE_ERROR were treated as hardware-first problems. - nvlddmkm
may implicate NVIDIA driver/GPU, but forum examples show that apparent NVIDIA crashes can still be caused by bad RAM or broader instability. - Kernel-Power 41
useful as confirmation of abrupt shutdown, but not the root cause by itself. - Prime95 rounding errors / memory stress failures
these strongly suggest hardware instability such as RAM, CPU cache, or memory controller.
My current best guess
Based on your symptoms alone, my shortlist would be:- RAM/EXPO instability
- BIOS/AGESA issue
- GPU driver or overlay conflict
- PSU/power transient issue
- Less likely: faulty GPU
- Also possible: motherboard issue
Best immediate test
If you want the fastest high-value test tonight:- Update BIOS
- Disable EXPO
- Remove all overclocks/undervolts
- Clean install NVIDIA driver
- Test the same game again
- If it still crashes, upload:
- minidumps
- MSINFO32
- DxDiag
- Reliability Monitor screenshot