What country are you located in. USA Name of your ISP (Internet Service Provider). COX cable Make and exact model of the broadband modem. Motorola Surfboard (Sb5120) Cable Modem Make and exact model and hardware version of the router (if a separate unit). D-Link DI-624 Wireless Router Connection type, wired or wireless. Wireless If wireless, encryption used, (none, WEP, WPA, or WPA2) WPA Make and model of your computer. Acer - Aspire 5534 Version and patch level of Windows on all affected machines. Windows 7 Home Premium This is a (3 week) new Laptop that only has Windows 7. The computer will disconnect from the wireless network continously. Resetting the cable modem and router does no good. Having windows troubleshoot the disconnect will always bring it back, but I've had to do it twice while pasting this post here. So as you can see its very frustrating. I also have a Windows XP desktop running, which does not disconnect.