Crash/Freeze

Discussion in 'Windows 7 Help and Support' started by slayman, Jun 20, 2011.

  1. slayman

    slayman New Member

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    I Don't know if this is a hardware problem or not but I hope you guys can help me solve this.

    Recently I re installed Windows 7 on a new SSD I bought(OCZ Vertex 3 120gb) and the problem I'm having is that sometimes everything freezes except the mouse, I can move it around but I can't click anything. I get no response from keyboard input. I get no bluescreen or anything.
    What happens next is that after I reboot my computer after the crash it can't boot into Windows since it cant find any of my hard drives so it tries to boot from a CD instead. I turn off my computer, leave it off for about 10 seconds and it successfully boots into Windows again. This has happened 4 times since I installed Windows on the SSD one week ago.



    Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
    GA-P55A-UD3
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~3.3GHz
    4096MB DDR3 RAM
    ATI HD5770
    OCZ vertex 3 120GB(OS disk)
    Western Digital Caviar Green 750GB(My previous OS disk)

    Critical event at the time of crash. Don't know if it's related to the freeze or if it's because I force the computer to reboot/shut down.

    Code:
    
    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          2011-06-20 18:21:33
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      Slayman-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2011-06-20T16:21:33.741609200Z" />
        <EventRecordID>39184</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>Slayman-PC</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">0</Data>
        <Data Name="BugcheckParameter1">0x0</Data>
        <Data Name="BugcheckParameter2">0x0</Data>
        <Data Name="BugcheckParameter3">0x0</Data>
        <Data Name="BugcheckParameter4">0x0</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>
    
     
    #1 slayman, Jun 20, 2011
    Last edited: Jun 21, 2011
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Can you find out what version of firmware the drive is carrying. It looks like a version 2.37 is available for that drive, but I may be looking at the wrong one. If Windows is loosing track of the drive, I might guess it would be bios/firmware related.
     
  3. slayman

    slayman New Member

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    It's running 2.06.

    To update it I would have to install a sec. OS...

    Is there any other way to update it without having to install an OS?

    EDIT:
    It seems 2.37 is the version of the firmware uppdating tool. the latest firmware is 2.06.

    I have changed the sata control mode to AHCI. Se if that helps.
     
    #3 slayman, Jun 21, 2011
    Last edited: Jun 21, 2011

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