Crash/Freeze

#1
I Don't know if this is a hardware problem or not but I hope you guys can help me solve this.

Recently I re installed Windows 7 on a new SSD I bought(OCZ Vertex 3 120gb) and the problem I'm having is that sometimes everything freezes except the mouse, I can move it around but I can't click anything. I get no response from keyboard input. I get no bluescreen or anything.
What happens next is that after I reboot my computer after the crash it can't boot into Windows since it cant find any of my hard drives so it tries to boot from a CD instead. I turn off my computer, leave it off for about 10 seconds and it successfully boots into Windows again. This has happened 4 times since I installed Windows on the SSD one week ago.



Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
GA-P55A-UD3
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~3.3GHz
4096MB DDR3 RAM
ATI HD5770
OCZ vertex 3 120GB(OS disk)
Western Digital Caviar Green 750GB(My previous OS disk)

Critical event at the time of crash. Don't know if it's related to the freeze or if it's because I force the computer to reboot/shut down.

Code:
Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2011-06-20 18:21:33
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      Slayman-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2011-06-20T16:21:33.741609200Z" />
    <EventRecordID>39184</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Slayman-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>
 


Last edited:

Saltgrass

Excellent Member
Microsoft Community Contributor
#2
Can you find out what version of firmware the drive is carrying. It looks like a version 2.37 is available for that drive, but I may be looking at the wrong one. If Windows is loosing track of the drive, I might guess it would be bios/firmware related.
 


#3
It's running 2.06.

To update it I would have to install a sec. OS...

Is there any other way to update it without having to install an OS?

EDIT:
It seems 2.37 is the version of the firmware uppdating tool. the latest firmware is 2.06.

I have changed the sata control mode to AHCI. Se if that helps.
 


Last edited:
This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top