Crashes during bootup, or just after

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by John Skinner, Oct 5, 2012.

  1. John Skinner

    John Skinner New Member

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    My computer is crashing when I try to boot it up, or it will let me log on to Windows for a few minuttes before crashing and giving me the BSoD, then resetting. I had this problem a few months ago and it went away on its own, but now it's started again.

    Below I have posted the error message Windows has given me:

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7600.2.0.0.768.3

    Locale ID: 1033


    Additional information about the problem:

    BCCode: 1e

    BCP1: FFFFFFFFC0000005

    BCP2: FFFFFA8007858BB0

    BCP3: 0000000000000000

    BCP4: 000000007EFA8000

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 768_1


    Files that help describe the problem:

    C:\Windows\Minidump\100512-18096-01.dmp

    C:\Users\John Owen\AppData\Local\Temp\WER-40326-0.sysdata.xml


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    C:\Windows\system32\en-US\erofflps.txt

     
  2. John Skinner

    John Skinner New Member

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    Crashes during bootup, or won't let me in to Windows

    Ignore this thread, I will create a new one with more information in it.
     

    Attached Files:

    #2 John Skinner, Oct 5, 2012
    Last edited: Oct 5, 2012
  3. John Skinner

    John Skinner New Member

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  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Re: Cannot complete boot up

    I've asked that all 3 of your topics be merged.
    Once that's done, post again (to kick out a notification to me) and I'll have a look at it.
     
  5. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Re: Cannot complete boot up

    SP1 isn't installed, please do the following:
    Also, please remove the Cyberlink software as it's drivers date from 2008

    Analysis:
    The following is for information purposes only.
    Code:
    [font=lucida console]**************************Fri Oct  5 22:46:19.874 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100512-22557-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 0:01:42.716[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000005, fffff80002c61117, 0, 7efa0000}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000005_R
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]ccsvchst.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000005_R_nt!RtlImageNtHeaderEx+3f[/B]
      BIOS Version                  P01-A2
      BIOS Release Date             04/21/2010
      Manufacturer                  Gateway
      Product Name                  DX4320
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Oct  5 22:43:52.467 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100512-48469-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 0:01:15.934[/B]
    BugCheck Code: [B]BugCheck A, {fffffa80400c001c, 2, 0, fffff80002cbd136}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!KeSetEvent+226 )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!KeSetEvent+226[/B]
      BIOS Version                  P01-A2
      BIOS Release Date             04/21/2010
      Manufacturer                  Gateway
      Product Name                  DX4320
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Sep 24 00:25:26.771 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092312-34850-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 0:05:01.238[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000005, fffff80002f79fea, 1, 18}[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!ObpCreateHandle+29a )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000005_R
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]msnmsgr.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000005_R_nt!ObpCreateHandle+29a[/B]
      BIOS Version                  P01-A2
      BIOS Release Date             04/21/2010
      Manufacturer                  Gateway
      Product Name                  DX4320
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Sep 21 00:31:06.758 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\092012-35193-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 8:00:14.436[/B]
    BugCheck Code: [B]BugCheck 50, {fffff8a00dd0e000, 0, fffff80002d0b69e, 0}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!wcsstr+56 )[/B]
    BugCheck Info: [B]PAGE_FAULT_IN_NONPAGED_AREA (50)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x50
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x50_nt!wcsstr+56[/B]
      BIOS Version                  P01-A2
      BIOS Release Date             04/21/2010
      Manufacturer                  Gateway
      Product Name                  DX4320
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Sep 17 21:08:13.549 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091712-32760-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 1:07:38.016[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000005, fffff80002f73fea, 1, 18}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!ObpCreateHandle+29a )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000005_R
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]rundll32.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000005_R_nt!ObpCreateHandle+29a[/B]
      BIOS Version                  P01-A2
      BIOS Release Date             04/21/2010
      Manufacturer                  Gateway
      Product Name                  DX4320
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Sep 14 18:20:20.942 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091412-28891-01.dmp]
    Windows 7 Kernel Version [B]7600 [/B]MP (4 procs) Free x64
    Built by: [B]7600[/B].17017.amd64fre.win7_gdr.120503-2030
    System Uptime:[B]0 days 9:15:28.784[/B]
    BugCheck Code: [B]BugCheck 1E, {ffffffffc0000005, fffff80002c67117, 0, 7fffffa0000}[/B]
    *** WARNING: Unable to verify checksum for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )[/B]
    BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
    BUGCHECK_STR:  0x1E_c0000005_R
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]rundll32.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0x1E_c0000005_R_nt!RtlImageNtHeaderEx+3f[/B]
      BIOS Version                  P01-A2
      BIOS Release Date             04/21/2010
      Manufacturer                  Gateway
      Product Name                  DX4320
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Oct  5 22:46:19.874 2012 (UTC - 4:00)**************************
    [/font]

    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Fri Oct  5 22:46:19.874 2012 (UTC - 4:00)**************************
    AtiPcie.sys                 Mon Aug 24 04:25:26 2009 (4A924E76)
    ahcix64s.sys                Thu Dec  3 20:53:02 2009 (4B186B7E)
    rtl819xp.sys                Thu Jan 14 10:02:05 2010 (4B4F31ED)
    AtiHdmi.sys                 Thu Jan 28 20:03:36 2010 (4B6233E8)
    RTKVHD64.sys                Tue Feb  9 10:28:17 2010 (4B717F11)
    atikmpag.sys                Wed Feb 10 21:11:13 2010 (4B736741)
    atipmdag.sys                Wed Feb 10 21:54:19 2010 (4B73715B)
    Rt64win7.sys                Thu Mar  4 08:42:52 2010 (4B8FB8DC)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    AVer7231_x64.sys            Thu Jun 10 21:14:39 2010 (4C118DFF)
    Ironx64.SYS                 Fri Nov 12 18:06:50 2010 (4CDDC88A)
    SYMDS64.SYS                 Tue Dec  7 19:16:58 2010 (4CFECE7A)
    SYMEFA64.SYS                Sun Mar 13 23:20:58 2011 (4D7D899A)
    SYMEVENT64x86.SYS           Thu Mar 24 19:02:36 2011 (4D8BCD8C)
    SRTSPX64.SYS                Tue Mar 29 22:46:18 2011 (4D92997A)
    SYMNETS.SYS                 Tue Apr 19 18:33:31 2011 (4DAE0DBB)
    GEARAspiWDM.sys             Mon May 16 16:56:05 2011 (4DD18F65)
    Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
    Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
    IDSvia64.sys                Tue Nov 22 15:23:23 2011 (4ECC04BB)
    eeCtrl64.sys                Fri Jan 20 18:39:48 2012 (4F19FB44)
    EraserUtilRebootDrv.sys     Fri Jan 20 18:39:49 2012 (4F19FB45)
    BHDrvx64.sys                Fri Feb 10 22:28:02 2012 (4F35E042)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Mon Sep 24 00:25:26.771 2012 (UTC - 4:00)**************************
    [COLOR=RED][B]000.fcl                     Fri Sep 26 09:11:22 2008 (48DCDF7A)[/B][/COLOR]
    Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
    Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Sep 21 00:31:06.758 2012 (UTC - 4:00)**************************
    hiber_ahcix64s.sys          Thu Dec  3 20:53:02 2009 (4B186B7E)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
    http://www.carrona.org/drivers/driver.php?id=ahcix64s.sys
    http://www.carrona.org/drivers/driver.php?id=rtl819xp.sys
    http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atipmdag.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=AVer7231_x64.sys
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=000.fcl
    http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
    http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
    hiber_ahcix64s.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
     

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