datawrangler
New Member
- Joined
- Nov 13, 2009
- Messages
- 22
- Thread Author
- #1
further adventures of How long is the wait.
it seems that a critical update is the culprit. Even with or with out Norton online backup, and with or without QB installed, after the critical updates install, the computer freezes on startup. It goes all the way to the last do-do-do sound, and the desktop background (default HP splash) shows up, and then freezes. Mouse still works, and right click menu shows up, but with limited functionality- I can open a new document, but not get to control panel, and nothing else shows up- no taskbar, no icons etc.
QUESTION: how do I tell which update is doing the damage? and How do I tell microsoft their update is fracking with my computer?
I have a new HP AMD Phenom™ II X4 810 quad-core processor; 8GB DDR3 SDRAM; DL DVD±RW/CD-RW drive; LightScribe technology; 750GB hard drive; wireless LAN (802.11a/b/g/n); Windows 7 Home Premium 64-bit
it seems that a critical update is the culprit. Even with or with out Norton online backup, and with or without QB installed, after the critical updates install, the computer freezes on startup. It goes all the way to the last do-do-do sound, and the desktop background (default HP splash) shows up, and then freezes. Mouse still works, and right click menu shows up, but with limited functionality- I can open a new document, but not get to control panel, and nothing else shows up- no taskbar, no icons etc.
QUESTION: how do I tell which update is doing the damage? and How do I tell microsoft their update is fracking with my computer?
I have a new HP AMD Phenom™ II X4 810 quad-core processor; 8GB DDR3 SDRAM; DL DVD±RW/CD-RW drive; LightScribe technology; 750GB hard drive; wireless LAN (802.11a/b/g/n); Windows 7 Home Premium 64-bit