Customized driver??


Well-Known Member
A customized computer manufacture driver is installed in your computer. The intel driver utility(IDU) is not able to update the driver. Contact your manufacture?
I was getting a memory.dmp error and i thought updating the driver would solve the problem but the IDU gives me that.
Any idea how to update an customized graphic driver?

Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_13DD1043&REV_09
Display Memory: 742 MB
Dedicated Memory: 32 MB
Shared Memory: 710 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN1480
Native Mode: 1366 x 768(p) (60.003Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.3062 (English)
Driver Version:
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2

What's the make/model of your laptop? I have the same Intel GPU driver for my laptop and it's just a generic driver from Intel, nothing customized about it.

There are driver updates for that chip but the limitation is with the mobo vendor as to what/who can update the GPU driver and unfortunately we are part of the masses that can't update it.


Well-Known Member
AsusX451c.(made in china:p)
Maker i dont know
Can i do something about the driver?


Well-Known Member
Thanks for the quick reply
Did you mean
Version V9.17.10.3114(VGA)?.. i cannot find .3144

open the your OS and bit type...then look for VGA....that's your GPU driver. The one I referenced was for windows 8 64 bit. I have no clue which OS your running - 8 or don't say. So if your using 8.1 64 bit then the driver version is: V10.18.10.3308.02 which is the most current one.


Well-Known Member
Windows 8.
I have downloaded and updated to Version V9.17.10.3114(VGA)
thank you for your time and help

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