Customized driver??


Well-Known Member
A customized computer manufacture driver is installed in your computer. The intel driver utility(IDU) is not able to update the driver. Contact your manufacture?
I was getting a memory.dmp error and i thought updating the driver would solve the problem but the IDU gives me that.
Any idea how to update an customized graphic driver?

Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_13DD1043&REV_09
Display Memory: 742 MB
Dedicated Memory: 32 MB
Shared Memory: 710 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN1480
Native Mode: 1366 x 768(p) (60.003Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.3062 (English)
Driver Version:
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2


Essential Member
What's the make/model of your laptop? I have the same Intel GPU driver for my laptop and it's just a generic driver from Intel, nothing customized about it.

There are driver updates for that chip but the limitation is with the mobo vendor as to what/who can update the GPU driver and unfortunately we are part of the masses that can't update it.


Essential Member
open the your OS and bit type...then look for VGA....that's your GPU driver. The one I referenced was for windows 8 64 bit. I have no clue which OS your running - 8 or don't say. So if your using 8.1 64 bit then the driver version is: V10.18.10.3308.02 which is the most current one.