Daily 0x000000F4 BSOD's on Windows 7 (64 bit) gaming PC.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by DecosterDavid, Jan 14, 2012.

  1. DecosterDavid

    DecosterDavid New Member

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    To anyone able to help,

    A month ago I bought a reasonably high-end gaming PC with the following setup:
    • Gigabyte G1.Sniper 2 motherboard with integrated network card and Creative Labs X-Fi sound card
    • SilverStone ST1500 (1500W) PSU
    • 2 x EVGA (NVIDIA) GeForce GTX 580 set up in SLI
    • 16 Gb DDR3 RAM (Kingston)
    • Intel® Core™ i7-2600K CPU @ 3.40 GHz
    • Cooler Master V8 CPU Cooler
    • 2 x Corsair Force 3 SSD (225 Mb) set up in RAID 0 (Stripe)
    • LiteOn Blu-Ray / DVD Burner/Reader/Drive
    • Windows 7 Ultimate 64-bit OS, DVD already included Service Pack 1
    • Windows Office Home and Business 2010
    • An old Dell PS/2 keyboard from my previous PC
    • An old Dell USB mouse from my previous PC
    The problem I face is as follows:
    • At random times and intervals, my PC will lock up, sometimes play sound in an infinite loop, and crash shortly thereafter through a BSOD (roughly 4-5 times a day).
    • I tried disabling programs and pinpointing whether it was a specific program that caused the crashes, but ultimately, the crashes occur under different program combinations and don’t seem to be related to any of the programs listed above (not sure though).
    • Even though I have set up Windows to make a minidump file, it has only created an actual file ONCE (which leads me to believe it may not be related to the regular BSOD’s).
    • I did manage to take snapshots of the BSOD on several (4) occasions though.
    • Rebooting the PC 2-3 times will get me back in through ‘Start Windows normally’ without any problems.
    • I’ve run chkdsk (no issues) and I created a new pagefile as per Julio’s instructions.
    • Even the techs at the store I bought the PC from aren’t sure where the problem is coming from. They say they’ve tested all the hardware components though, which is why I didn’t run the memtest program (don’t want to start fiddling with components either if I can avoid it (see below).
    • Finally, I’m a newbie concerning hardware and software, so some further explanation might be requested.
    BSOD Stop Code: 0x000000F4
    BCP’s (1-4) have been (on the 4 BSOD’s I managed to snapshot):
    (0x0000000000000003, 0xFFFFFA8013DF87F0, 0xFFFFFA8013DF8AD0, 0xFFFFF80003B8C8B0)
    or (0x0000000000000003, 0xFFFFFA8013EF2060, 0xFFFFFA8013EF2340, 0xFFFFF80003B928B0)
    or (0x0000000000000003, 0xFFFFFA8013E84640, 0xFFFFFA8013E84920, 0xFFFFF80003BD88B0)
    or (0x0000000000000003, 0xFFFFFA8013DFC060, 0xFFFFFA8013DFC340, 0xFFFFF80003BE88B0)

    Background Programs running while crashes occur:
    • AVG Internet Security
    • Creative Labs Volume Control Screen
    • Intel ® Rapid Storage Technology (RAID monitor)
    • NVIDIA Settings
    Other Programs sometimes running when crashes occur:
    • Internet Explorer
    • MediaPLayer Home Cinema
    • Teamspeak 3
    • World of Tanks (Game)
    • Battlefield 3 (Game)
    I provided the one single .dmp file I managed to get so far in a zip file below. Also, I can provide anyone willing to help with screenies of the BSOD's I managed to capture.
    Any help would be much appreciated.

    Thank you kindly,
    David
     

    Attached Files:

  2. Elmer

    Elmer Extraordinary Member

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    Do you have any more of the dmp files in your minidump folder?

    This one is:
    STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Usual causes:
    Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

    Its blaming the AppleCharger.sys driver Gigabyte on/off charge driver. See here for details.
    Removal may be necessary. Updates can be found here.

    AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
    If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Microsoft Security Essentials as AVG's replacement.
    Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled! After your blue screens have been resolved, feel free to re-try AVG.
     
  3. DecosterDavid

    DecosterDavid New Member

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    Allright Elmer, I'll try this out and let you know how it works out. Thanks for the help so far!
     
  4. DecosterDavid

    DecosterDavid New Member

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    Elmer,

    1) I found no updates to the applecharger driver on Gigabyte's website. Is it safe for me to remove the driver, and if so, how do I go about it?
    2) AVG succesfully removed (I think) and MSE installed.
    3) Like I said, the crashes so far have only yielded a .dmp ONCE. Of all the other ones, the only info I can give you are the codes listed in the OP (which why I'm not sure both types of crashes are related).

    Let's see if the changes so far make an improvement. I'll keep you posted.
     
  5. Elmer

    Elmer Extraordinary Member

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    Lets see if AVG was really the problem first.

    To remove a driver it's best to first change the file extension from .sys to, say, .bak. This will break the driver and prevent it from loading. It also breaks any software related to it.

    Once you've established that the broken driver has not given you any adverse "side effects" it will be safe to delete it.
     
  6. DecosterDavid

    DecosterDavid New Member

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    Elmer,

    1) Where can I find said driver then?
    2) PC crashed again... :-( Seems no defintive solution yet. Stop code stil 0x000000F4 (error codes: 0x0000000000000003, 0xFFFFFA80136EC910, 0xFFFFFA80136ECBF0, 0xFFFFF80003BE78B0).
    3) To get a better glimpse at the error codes as the BSOD's happened, I unchecked the 'automatically restart' box in the Recovery Options tab in the system settings. As it happened, the blue screen seemed to freeze at "Initializing disk for crash dump..." wheras with automatic restart ON, it would just restart past the BSOD...

    Any ideas?
     
  7. DecosterDavid

    DecosterDavid New Member

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    Elmer,

    Managed to locate the driver under Windows\system32\drivers and renamed it to .bak. Hopefully that's the one... I'll reboot and let you know if any further crashes occur.

    Thank you for the help so far!
     
  8. DecosterDavid

    DecosterDavid New Member

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    Elmer,

    After being gone for a week and coming home just now, I started up my PC. Immediately after it started up, I opened up Outlook and Windows Media Player simultaneously. Clicking on a button in Windows Media player, the system suddenly locked up (maybe not necesarilly due to WMP). After 20-30 seconds, the PC went into a BSOD. Unfortunately, I wasn't fast enough to snapshot the error codes... I'll let you know if it happens again. In any case, AVG doesn't seem to be the only problem, I guess... Do you have any other suggestions that may help?

    Gratefully,
    David
     
  9. Trouble

    Trouble Noob Whisperer

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    Hello and welcome to the forums.
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then:
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report , put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Good luck
    Randy
     
  10. DecosterDavid

    DecosterDavid New Member

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    Well, that's one of the weird things Randy. Although I've followed yours (and the links') instructions as to the setup for dmp files to the letter, the BSOD's have NEVER resulted in a BSOD being created, for a reason unknown to me...
     
  11. DecosterDavid

    DecosterDavid New Member

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    Startup & Recovery Setup.
    Elmer, Randy,

    Just had another BSOD. I just started up the computer, and went to take a shower once it had fully booted. I didn't start or touch anything, and when I came back 20 mins later, I was looking at another BSOD. I added the picture above to confirm my .dmp settings, because once again, there was NO minidump to be found. I don't know if it has anything to do with the fact that once the BSOD hits, it doesn't give me a 'press any key' option to reboot.
    The BSOD Details:
    Cause: "A process critical to system operation has unexpectedly..."
    Stop Code: 0x000000F4
    Error Codes:
    0x0000000000000003
    0xFFFFFA80136D2B30
    0xFFFFFA80136D2E10
    0xFFFFF80003BCE8B0

    Respectfully,
    David
     
  12. Trouble

    Trouble Noob Whisperer

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    OK, no dump files to work with. That is a problem that may prove insurmountable, but for the time being can you please perform the other tasks that have already been referenced in this thread.
     
  13. Elmer

    Elmer Extraordinary Member

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    Just wondering if the "Windows 7 Ultimate (recovered)" has anything to do with the lack of dmp files. Though for the life of me I can't figure a connection!!
     

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