Defrag: Is SMART smart, Debugging IE Crashes, OpenDNS Geolocation, killing a frozen Start...


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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[01:18] OpenDNS and Geolocation Services Warning
[02:14] Microsoft Band for those outside the US?
[02:56] Validity & reliability of SMART data?
[05:40] Debugging IE Crashes
[08:25] Is there anyone at Microsoft who knows absolutely everything about one particular product?
[11:55] What task do I need to close (or run) to kill/restart a frozen Start Screen?
[12:53] After a computer without TPM is started can the substitute USB pen drive be removed?
[13:48] How can I see which wifi channel is used by my laptop with Windows 8 ?

Pick of the Week: [14:52] HoloLens (link)
Pick of the Week: [17:22] WinBook TW700 (link)
Pick of the Week: [20:30] OURSPOP® New MeLE F10 Deluxe (link)
Pick of the Week: [22:51] Plex (link)

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