Desperate Blue Screen Issue

#1
I have been having this problem in the last day about 4 times. What always happens is theat my screen will go haywire, and after 7 or so seconds, my computer shuts down. I have no idea what it is. It says it is a Blue Screen, but as I said, the screen instead has a seizure effect.:eek:

Here are the details,


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA800260D000
BCP3: FFFFFA800260D600
BCP4: 0000000004600000
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\070609-24258-01.dmp
C:\Users\Matthew\AppData\Local\Temp\WER-38391-0.sysdata.xml

I am not sure what the problem is, any details will help. I work with this computer, and I can't have it shutting down on me every hour or so.
 


busydog

New Member
#2
Viewed the File?

Have you viewed the xml file?
 


#3
I cant find the xml. I tried keeping it cool and cleaning the fan. But not sure what it is
 


#4
I get a Blue Screen on occasion when I have the Microsoft Visual C++ Redistributable Runtime installed. I have no idea as to why, but that runtime has been the source of all my woes, it seems. My issues seem to have been fixed as soon as I uninstalled that thing.

I'm not sure if the presence of the 32-bit or 64-bit (or both together?) caused it, but I've been so sick of it that I just removed both and went about my business. This unfortunately means I can't use some programs that depend on it.

*shrug*
Tim
 


#5
PS -- it looks kind of like a video driver problem, but usually a video driver glitch doesn't bring down the whole computer!
 


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