Microsoft has released a DirectX Update. While the update is new, confusingly the description on the update page incorrectly says 'June 2008'. In any case it is generally recommended that all Windows users update their DirectX for optimal performance and compatibility, but it is not critical to do so.
I am a newer user with a recently setup machine running windows vista ultimate 64 bit. It is a registered retail copy. However, I have been having issues updating the directx drivers. More to the point, whenever i attempt to install the drivers, i recieve an "installation failure" from the installer program. I do not have drivers currently that will run Age of Conan at this time (requires d3d_36), but will run Quake Wars: Enemy Territory, just to throw down some titles for relative D3D dates.
I would expect that the directx installer would yeild an "already updated" message if i were doing something unneccasary. However, i think that i am overlooking something more basic or obvious that is preventing the installation of the drivers. There is only one account setup, which is the admin that i run the system under and i am not dual booting or anything special. Any insight or advice is appriciated.
Do you have the latest drivers? Also are you running SP1? Try running 'Repair' from your install disk (vista) and then re-installing direct x.
One last thing, it might help if you included your 'dxdiag'. If you type it into the run box and hit enter then choose to save the information (I think the button is down on the right, save it to your desktop). Then please attach to your next post.
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18000
Something else to take note of is that I am also unable to update quicktime player, in addition to getting errors with silverlight. These errors with silverlight appear with mozila firefox opposed to IE.
I've briefly read through the other thread. It would seem that the other person had an issue updating, but had no issue installing fresh items even though the removal tool initially failed. Currently that sounds similar to myself, since i am able to install new programs, but seemingly unable to update properly. If so, is there something native to windows vista that blocks updating of existing drivers or controllers of existing software? I am the admin of my own machine after all... Or am i overlooking something more obvious.
I do not have the most recent DX drivers, as evident that Age of Conan will not run and can not find the D3D_36.dll. Also, i do not seem to have DX10.1 either, so i am not sure what to do at this point. I will try to remove DX entirely like in your linked post.
Then download the latest driver using the link found in the multimedia section of this forum. (a nice plus is that it will give you physix support).
When you install it make sure you diable any anti-virus utility running.
We'll sort this problem first and then go onto your others.. (hopefully)
I just noticed your sound driver is old too. Please update that too as it relates to direct x as well.
The 64 version appears to work fine. Although, i am not certain which to remove for sure. The physX had only one item to clean, which i did, but as far as locating an option to uninstall directX specifically i am having difficulty locating since the only other options i have would be under the nvidia chipset and display options within the driver removal. Both i would assume to be directly related to the nvidia drivers for the motherboard and graphics cards.
Under the program manager, i can not locate any directx items specifically under the programs or the windows updates area (mostly secruity, hotfixes, and bit blocker, etc there).
Heh, well the driver sweeper its self seems rather vaugue, so i am sorry to have to ask that. I was expecting a little more of an intro from it.
I actually meant un-install the old driver then using the driver cleaner to get rid of any traces left over. Then re-install the new driver.
After the above replace your old sound driver.
Then try and install Direct x again.
If all this fails it may be worth backing up your data and re-installing vista followed immediately by SP1 and then system drivers..