Disconnecting

NettleWarbler

Well-Known Member
My internet connction keeps going off , it happens lots of times everyday lately . All the connections seem to be in right . Can someone please help me .
 


Neemobeer

Windows Forum Team
Staff member
Wireless or wired?
 


NettleWarbler

Well-Known Member
The wires are downstairs (the router ) , its wired the BT operator said it would get the best connection speeds that way , I wish it had been wireless I don't know if that's possible now . Getting it wireless I mean . The wireless adaptor in my usb port is a tp-link AC600 .
 


NettleWarbler

Well-Known Member
I'm still losing internet access at regular intervals , any suggestions are most welcome . Thank you .
 


Neemobeer

Windows Forum Team
Staff member
Well I'd start by verifying you have the most current drivers for your network card.
 


NettleWarbler

Well-Known Member
Neemobeer , And how do I manage that . ?
 


Neemobeer

Windows Forum Team
Staff member
Go to the support page for your computer manufacturer and enter your model. There should be a driver section and a network section under that with the most recent driver.
 


NettleWarbler

Well-Known Member
I built it myself about 3 yrs ago now .
 


Neemobeer

Windows Forum Team
Staff member
Then you'll need to look in Device Manager and go to the device manufacturer website for the driver
 


NettleWarbler

Well-Known Member
When Device Manager comes up , how do I find the website from there .
 


Neemobeer

Windows Forum Team
Staff member
Google the device name and the word driver
 


NettleWarbler

Well-Known Member
How do I find the device name that's what id like to know .
 


NettleWarbler

Well-Known Member
Look how do I find it from this snip .
37170
 


Neemobeer

Windows Forum Team
Staff member
Under Network adapters
 


NettleWarbler

Well-Known Member
Am I right in thinking it will be under TP-LINK Wireless USB Adapter .
 


Neemobeer

Windows Forum Team
Staff member
If it's a wired NIC then no
 


NettleWarbler

Well-Known Member
I clicked TP-LINK Wireless USB Adapter . it says the device is working properly . When I went to driver and tried to update it , it said it was the latest driver . I will have to log off now . Good night .
37171
3717137172
 


Neemobeer

Windows Forum Team
Staff member
You said you are plugged in so like I said that's not the right device
 


NettleWarbler

Well-Known Member
So which device do I use .
 


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