This program just saved by butt today, otherwise I'd be re-installing.
My Blue-ray player asked to update itself through Cyberlink's website.
After the install, popping in a Blue-ray disk, it said "Format not supported."
I located an upgrade version on my external USB drive and got an error stating I need version 2.34 retail to install the update.
I went to HP''s site and downloaded the older file from their.
I tried installing that and it stated was system was not compatible with the player.
I then extracted the contents of that older version using universal Extractor, opened up the data1.cab file and extracted over 2,000 files to the C:\Program Files\HP\DVDPlay directory and all subdirectories, fired it it and now it's working fine again.