Windows 7 Downloaded Internet Programs Aren't Showing Up Anywhere on Hard Drive

KDA

New Member
Hello,

We have a very irritating problem. One of our users has IE10 installed on her Windows 7 laptop. When she tries to download any installer program e.g. WinRAR, Firefox etc., she receives the dropdown bar in IE. She right-clicks the bar and selects download this file and saves it to her desktop. It looks like it downloads successfully, but when she looks at her desktop, the downloaded executable isn't there. This happens when she tries to save the file to other folders as well. We tried disabling her antivirus program to see if that resolves the problem and it doesn't.

Does anyone know how to resolve this crazy issue??

Thanks
 
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