Downloaded program not available to second user account

Discussion in 'Windows 7 Help and Support' started by will5343, Dec 20, 2011.

  1. will5343

    will5343 New Member

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    I am setting up a brand new laptop with Windows 7. I have not used Win 7 before. I have set up two user accounts, both "administrator" accounts. I have downloaded Google Chrome using one of those accounts, but when logged on as the second user, I cant see the Chrome shortcut, or find the program file. If I search for "chrome" or "chrome.exe", the result is "nothing found". Using File Explorer doesnt help, as that is not showing the program files under either user logon. I did not have this problem with Vista.

    Can anyone help, please?

    Dell Inspiron N5110 i7 Windows 7 Home Premium 64 bit 6.1.7601 Service Pack 1 Build 7601
     
  2. Elmer

    Elmer Extraordinary Member

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    Hi Will and Welcome to The Forum.

    I think Google Chrome is a "per user" download. Have you looked in C:\Users\Your User Name\AppData\Local for the Google Files?

    The AppData folder is hidden by default so if you aren't showing "hidden files and folders" then it won't be included in a general search.
     
  3. will5343

    will5343 New Member

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    You are right. The AppData folder is hidden. How do I "un-hide" it?
     
  4. davehc

    davehc Microsoft MVP
    Premium Supporter Microsoft MVP

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    Bit odd though, that you cannot even find it on a search?? I am an "only" user so cannot verify this, but perhaps it is necessary , as Elmer implies, to install in both user accounts?
     
  5. will5343

    will5343 New Member

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    I have finally sorted this out. Googled "Google", and they have a separate download for those with multiple user accounts on Windows computers. I uninstalled Chrome, then downloaded the multi-account version, and that works fine. It installs to the public "C:\Program Files" folder, instead of under an individual "C:\Users\Username..." folder. Thanks for your help.
     

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