driver_irql in new notebook (i buy it 2days ago)

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by guism, Jun 11, 2011.

  1. guism

    guism New Member

    Jun 11, 2011
    Likes Received:
    hi to all,

    i have a toshiba p750-103 new with 2days of use..this because 4days ago i had the same bluescreen and i change the notebook at the store!

    programs installed: (and the other notebook that i change i had the same)

    -avast anti virus free
    -daemon tools lite
    -vlc media player
    -winrar x86
    -google chrome

    games installed:

    -assassins creed brotherood (2)

    in c:/windows/minidump i have this: 061111-20841-01.dmp

    can you help? maybe is avast + daemontools problem??
  2. Trouble

    Trouble Noob Whisperer

    Nov 30, 2009
    Likes Received:
    Hello and welcome to the forums.
    Let's assume that perhaps your own diagnosis of the problem is accurate. Because it very likely is, so......
    Uninstall Avast using the control panel, program and features applet and follow that up by running the vendor specific proprietary removal tool located in this list here.
    Replace that with Microsoft Security Essentials
    Uninstall Daemon tools.
    And make sure you remove sptd.sys by running this installer but choosing the "Uninstall" button
    Reboot and if BSODs persist please read and do your best to comply with the sticky notes in the root of this (BSOD) forum.

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