DRIVER_POWER_STATE_FAILURE BSOD Windows 7

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by drkhan, Sep 19, 2010.

  1. drkhan

    drkhan New Member

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    I have been getting BSOD each time I shutdown my laptop (shutdown takes >20mins) with a DRIVER_POWER_STATE_FAILURE. I have attached the minidump files. Can someone help identify the culprit?
    I have an Lenovo T410 with 8GB RAM, Windows 7 64-bit, and Intel i7 M620 CPU.

    View attachment minidump09192010.zip
     
  2. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

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    Hi and welcome

    these were caused by your intel wifi driver taking to long to repspond. It needs to be updated.


    You should also update all these
    Code:
    mdmxsdk.sys        fffff880`05675000    fffff880`05679280    0x00004280    0x449716be    6/19/2006 17:27:26                        
    Tppwr64v.sys        fffff880`04493000    fffff880`04499000    0x00006000    0x4535e875    10/18/2006 04:40:21                        
    psadd.sys        fffff880`06161000    fffff880`0616c000    0x0000b000    0x45d9f2e5    2/19/2007 14:56:37                        
    smiifx64.sys        fffff880`04499000    fffff880`044a0000    0x00007000    0x48280759    5/12/2008 05:01:13                        
    smihlp.sys        fffff880`07f82000    fffff880`07f89000    0x00007000    0x49ba55e4    3/13/2009 08:47:32                        
    btwl2cap.sys        fffff880`02958000    fffff880`02964000    0x0000c000    0x49d6a9bd    4/3/2009 20:28:45                        
    XAudio64.sys        fffff880`08b58000    fffff880`08b60000    0x00008000    0x49f89a93    4/29/2009 14:21:07                        
    LenovoRd.sys        fffff880`08385000    fffff880`083a1d00    0x0001cd00    0x4a07f104    5/11/2009 05:33:56                        
    spldr.sys        fffff880`017d8000    fffff880`017e0000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
    amdxata.sys        fffff880`01283000    fffff880`0128e000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
    CAX_CNXT.sys        fffff880`08206000    fffff880`082d1000    0x000cb000    0x4a4a6eb8    6/30/2009 15:59:52                        
    CAXHWAZL.sys        fffff880`07d4f000    fffff880`07da1000    0x00052000    0x4a4a6f0a    6/30/2009 16:01:14                        
    CAX_DPV.sys        fffff880`07e0e000    fffff880`07f82000    0x00174000    0x4a4a6ff7    6/30/2009 16:05:11                        
    
    
    As they were released before win 7 was released.


    Analysis
    Code:
    
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\091910-14133-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`03014000 PsLoadedModuleList = 0xfffff800`03251e50
    Debug session time: Sun Sep 19 10:52:00.335 2010 (GMT-4)
    System Uptime: 1 days 9:31:23.223
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................................
    Loading User Symbols
    Loading unloaded module list
    ................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C2, {7, 1097, 4210008, fffffa800a342bc0}
    
    Unable to load image \SystemRoot\system32\drivers\ndis.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ndis.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndis.sys
    Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    GetPointerFromAddress: unable to read from fffff800032bc0e0
    Probably caused by : NETw5s64.sys ( NETw5s64+15f02 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001097, (reserved)
    Arg3: 0000000004210008, Memory contents of the pool block
    Arg4: fffffa800a342bc0, Address of the block of pool being deallocated
    
    Debugging Details:
    ------------------
    
    
    POOL_ADDRESS:  fffffa800a342bc0 
    
    FREED_POOL_TAG:  W3Rx
    
    BUGCHECK_STR:  0xc2_7_W3Rx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800031b760e to fffff80003084740
    
    STACK_TEXT:  
    fffff880`086eff48 fffff800`031b760e : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`04210008 : nt!KeBugCheckEx
    fffff880`086eff50 fffff880`0165caf2 : fffffa80`09d45fb0 fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 : nt!ExDeferredFreePool+0x11eb
    fffff880`086f0000 fffffa80`09d45fb0 : fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 : ndis+0x1af2
    fffff880`086f0008 fffff880`0589ef02 : 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 : 0xfffffa80`09d45fb0
    fffff880`086f0010 00000000`00000100 : fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 : NETw5s64+0x15f02
    fffff880`086f0018 fffffa80`0a342be0 : fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 : 0x100
    fffff880`086f0020 fffffa80`078ea788 : fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 : 0xfffffa80`0a342be0
    fffff880`086f0028 fffff880`05a81eb5 : fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 : 0xfffffa80`078ea788
    fffff880`086f0030 fffff880`05a81df0 : fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 : NETw5s64+0x1f8eb5
    fffff880`086f0038 fffffa80`0adca100 : fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 : NETw5s64+0x1f8df0
    fffff880`086f0040 fffffa80`09d45fe0 : fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 : 0xfffffa80`0adca100
    fffff880`086f0048 fffff880`0589ef02 : 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd : 0xfffffa80`09d45fe0
    fffff880`086f0050 00000000`00000000 : fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd fffff880`05fb5880 : NETw5s64+0x15f02
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETw5s64+15f02
    fffff880`0589ef02 ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  NETw5s64+15f02
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETw5s64
    
    IMAGE_NAME:  NETw5s64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ba1b871
    
    FAILURE_BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02
    
    BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001097, (reserved)
    Arg3: 0000000004210008, Memory contents of the pool block
    Arg4: fffffa800a342bc0, Address of the block of pool being deallocated
    
    Debugging Details:
    ------------------
    
    
    POOL_ADDRESS:  fffffa800a342bc0 
    
    FREED_POOL_TAG:  W3Rx
    
    BUGCHECK_STR:  0xc2_7_W3Rx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800031b760e to fffff80003084740
    
    STACK_TEXT:  
    fffff880`086eff48 fffff800`031b760e : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`04210008 : nt!KeBugCheckEx
    fffff880`086eff50 fffff880`0165caf2 : fffffa80`09d45fb0 fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 : nt!ExDeferredFreePool+0x11eb
    fffff880`086f0000 fffffa80`09d45fb0 : fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 : ndis+0x1af2
    fffff880`086f0008 fffff880`0589ef02 : 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 : 0xfffffa80`09d45fb0
    fffff880`086f0010 00000000`00000100 : fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 : NETw5s64+0x15f02
    fffff880`086f0018 fffffa80`0a342be0 : fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 : 0x100
    fffff880`086f0020 fffffa80`078ea788 : fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 : 0xfffffa80`0a342be0
    fffff880`086f0028 fffff880`05a81eb5 : fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 : 0xfffffa80`078ea788
    fffff880`086f0030 fffff880`05a81df0 : fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 : NETw5s64+0x1f8eb5
    fffff880`086f0038 fffffa80`0adca100 : fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 : NETw5s64+0x1f8df0
    fffff880`086f0040 fffffa80`09d45fe0 : fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 : 0xfffffa80`0adca100
    fffff880`086f0048 fffff880`0589ef02 : 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd : 0xfffffa80`09d45fe0
    fffff880`086f0050 00000000`00000000 : fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd fffff880`05fb5880 : NETw5s64+0x15f02
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    NETw5s64+15f02
    fffff880`0589ef02 ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  NETw5s64+15f02
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: NETw5s64
    
    IMAGE_NAME:  NETw5s64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ba1b871
    
    FAILURE_BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02
    
    BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02
    
    Followup: MachineOwner
    ---------
    
    
     
  3. drkhan

    drkhan New Member

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    Thank you for your prompt response. I update the Wifi driver. I also ran the lenovo update and updated everything as well as updated Win7. Where do I find updates for these or how do I update these:
    mdmxsdk.sys fffff880`05675000 fffff880`05679280 0x00004280 0x449716be 6/19/2006 17:27:26
    Tppwr64v.sys fffff880`04493000 fffff880`04499000 0x00006000 0x4535e875 10/18/2006 04:40:21
    psadd.sys fffff880`06161000 fffff880`0616c000 0x0000b000 0x45d9f2e5 2/19/2007 14:56:37
    smiifx64.sys fffff880`04499000 fffff880`044a0000 0x00007000 0x48280759 5/12/2008 05:01:13
    smihlp.sys fffff880`07f82000 fffff880`07f89000 0x00007000 0x49ba55e4 3/13/2009 08:47:32
    btwl2cap.sys fffff880`02958000 fffff880`02964000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
    XAudio64.sys fffff880`08b58000 fffff880`08b60000 0x00008000 0x49f89a93 4/29/2009 14:21:07
    LenovoRd.sys fffff880`08385000 fffff880`083a1d00 0x0001cd00 0x4a07f104 5/11/2009 05:33:56
    spldr.sys fffff880`017d8000 fffff880`017e0000 0x00008000 0x4a0858bb 5/11/2009 12:56:27
    amdxata.sys fffff880`01283000 fffff880`0128e000 0x0000b000 0x4a12f2eb 5/19/2009 13:56:59
    CAX_CNXT.sys fffff880`08206000 fffff880`082d1000 0x000cb000 0x4a4a6eb8 6/30/2009 15:59:52
    CAXHWAZL.sys fffff880`07d4f000 fffff880`07da1000 0x00052000 0x4a4a6f0a 6/30/2009 16:01:14
    CAX_DPV.sys fffff880`07e0e000 fffff880`07f82000 0x00174000 0x4a4a6ff7 6/30/2009 16:05:11
     
  4. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

    Joined:
    Jun 2, 2009
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    Hi and welcome

    Here is a little assistance towards finding the correct drivers

    How To Find Drivers:
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads


    Let us know if you need additional help


    Ken J
     

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