Drivers might not work on resume from sleep in Win7 RC

Discussion in 'Windows 7 Help and Support' started by moh.sakhaii, May 22, 2009.

  1. moh.sakhaii

    moh.sakhaii New Member

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    Strangely enough this problem come with RC build and not with previous beta builds. :mad: Every time my computer goes to sleep some of my drivers might not work on resume. This could be any driver like sound , graphics, DVB , TV or modem , etc. I hope that we have a fix in windows update for this issue soon 'cause it's making the whole experience terrible.
    I know many people have this issue so I suggest everyone with this problem to comment in this thread to show how many of us are affected.;)
    Thanks everyone.
     
  2. reghakr

    reghakr Excellent Member

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    Hello,

    Have you checked all setting under Control panel > Power Options.

    You can also run this command-Line utility.

    Go to Start > Run, type cmd, the type powercfg -energy

    This will output an HTML file to detect power problems.
     
  3. moh.sakhaii

    moh.sakhaii New Member

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    Well,thanks for your reply.I will try that :D
     
    #3 moh.sakhaii, May 22, 2009
    Last edited: May 23, 2009
  4. moh.sakhaii

    moh.sakhaii New Member

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    Well, I tried this command " powercfg -energy" and it gave me this error :
    "USB Suspend:USB Device not Entering Suspend
    The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
    Device NameUSB Input DeviceHost Controller IDPCI\VEN_10DE&DEV_0454Host Controller LocationPCI bus 0, device 2, function 0Device IDUSB\VID_041E&PID_1051Port Path4
    "
    That is my mouse which actually is a decent one.
    Mouse model : Creative Fatal1ty
    This is my beloved laser mouse :d
    I don't know if this is causing all the headache but certainly I can test.
    Edit :
    After I disconnected the mouse I got zero errors in analysis but on resume the problems got worse and I even had memory corruption and I/O errors :(
    I don't know what else should I do :((
     
    #4 moh.sakhaii, May 23, 2009
    Last edited: May 23, 2009
  5. reghakr

    reghakr Excellent Member

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    I get the same message for my USB devices also.

    Try unplugging anything thats attached to the computer.....all USB devices, except your mouse of course.

    Did this occur immediately after Windows 7 was installed?

    Do you recall if it happened after installing new software or drivers?

    Try cleaning out the temp files from:
    C:\users\yourusername\AppData\Local\Temp
    C:\windows\Temp

    Try restarting and see what happens.
     
  6. moh.sakhaii

    moh.sakhaii New Member

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    OK, the same problems persists and i told you if I remove my mouse I got zero errors in powercfg analysis but still no go with it or without it.
     
  7. reghakr

    reghakr Excellent Member

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    Could you take a screen shot of the error message and post it back here?
     
  8. moh.sakhaii

    moh.sakhaii New Member

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    OK, this time it gave me a blue screen with something about KERNEL_DATA_? .
    The last time though it gave me something like some applications crashed and could not read *** instruction at *** or something like that and I/O error of some sort.
    This is the windows recovered message for blue screen
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7100.2.0.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 7a
    BCP1: C050CAB0
    BCP2: C000000E
    BCP3: B671D8C0
    BCP4: A1956688
    OS Version: 6_1_7100
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\052309-18314-01.dmp
    C:\Users\mohammad\AppData\Local\Temp\WER-32292-0.sysdata.xml
    Sorry the xml was deleted before before I copy :D
     
  9. reghakr

    reghakr Excellent Member

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    For the Blue screen error, go to Start > Run, and type eventvwr.exe

    Then expand Windows Logs and select System. Then look for Warnings or Errors and click the Details tab.

    Post back with that information along with the Event #

    So your computer will not automatically reboot, go to Control panel > System, click the Advanced system settings, then click the settings button under Startup and Recovery and uncheck Automatically restart.
     
  10. moh.sakhaii

    moh.sakhaii New Member

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    Ok, I suppose this is it :
    "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a (0xc050cab0, 0xc000000e, 0xb671d8c0, 0xa1956688). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052309-18314-01."
    Nearly every time after resume it freezes but if I restart the system the system will resume from the stored state and run flawlessly.
    Therefore I think simply the drivers aren't initilizing correctly after resume from sleep but after restart this issue isn't there even though system is loading the hibernated memory.
     
    #10 moh.sakhaii, May 23, 2009
    Last edited: May 23, 2009
  11. reghakr

    reghakr Excellent Member

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    I believe that is from the box that appears when Windows restarts, is that correct?

    Report Id: 052309-18314-01 is not relevant....052309 is simply the date it occurred

    What I'm looking for is the Event ID as shown in red in the attached thumbnail
     
  12. moh.sakhaii

    moh.sakhaii New Member

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    OK, here is the event ID 1001
     
  13. moh.sakhaii

    moh.sakhaii New Member

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    Bumped !!!!!!
     

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