Email Client Error Message

Discussion in 'Windows 7 Help and Support' started by TomG628, Feb 12, 2011.

  1. TomG628

    TomG628 New Member

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    Hi,
    I am new with Win 7 and am not very experienced. When I tried to write to a forum administrator I get the message "cannot perform this operation because the email client is not properly installed". What can I do to fix this? Thanks. Tom
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
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    Hi

    What E-Mail Client are you using?
    If you haven't installed one I would recommended Windows Live Mail.

    Windows Live Mail 2011

    Mike
     
  3. TomG628

    TomG628 New Member

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    Thanks for the help, Mike. I downloaded the Windows Live Essentials. Hopefully that will do the trick. Tom
     
  4. Andrea Borman

    Andrea Borman Honorable Member

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    That Windows Live Mail no,not Windows Live Messenger or Hotmail. I am talking about the Windows Live Mail, that is like Outlook Express or SeaMonkey Mail. When I used to have Windows Live Essentials,it has Windows Live Mail. And when I used to use SeaMonkey web browser it has SeaMonkey Mail, the email client included with it.

    But I don't know how to use that type of email. It asked you for your email address,then it asked you for your incoming http. server-I don't know that. Then it asked you for your outgoing http.server and I don't know that either. And then it asked for another number of things I did not understand. So not surprisingly, the email never got sent.

    I just do not know how to use those type of email clients,like Outlook Express,Windows Mail or SeaMonkey Mail. They are just too complicated and I and most other people don't know what they are talking about when they ask what your incoming and outgoing server is.And I could not find out this information. About what my incoming or outgoing http server was, and I do not know where you would find this information out.

    So rather than use such a complicated program,which you cannot use anyway,just send a normal email from Hotmail or G mail. Or use an instant messenger like Windows Live Messenger or Aim Messenger. Where you can send both video and voice messages,as well as written messages. And you can also send written messages on these messengers if the person is online or offline. I also use Instantbird which is also a chat messenger that is like Pidgin but easy to use. But Pidgin is not so easy to use.Andrea Borman.
     
  5. davehc

    davehc Microsoft MVP
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    Windows Live mail is not a brainstormer to setup. As the OP states he lacks experience, there are many walkthroughs available on the web. At random , I would refer Tom to this simple one on setting up an acount.
    Windows Live Mail setup for new email accounts

    If, Tom, you are still at a loss after reading this, post back with a couple of details and someone here will see you through.
     
    #5 davehc, Mar 4, 2011
    Last edited: Mar 4, 2011
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  6. MikeHawthorne

    MikeHawthorne Essential Member
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    Hi

    Windows Live Mail is pretty simple, for most accounts (like my Comcast account) it's only necessary to type in your e-mail address and it will do the rest.

    It will set up everything ask for your password and that's it.

    I switched to it from Thunderbird when I switched to Windows 7 and I like it a lot.

    Mike
     
  7. Andrea Borman

    Andrea Borman Honorable Member

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    Well,when I tried Windows Live Mail and SeaMonkey mail it asked for the incoming http. sever and the outgoing http. server address and I have no idea what that is. And also when you click on an email link on a web page,either Windows Mail or SeaMonkey mail pops up. Depending on which one you have and these type of email clients-SeaMonkey mail and Windows mail,are just too complicated to figure out. I do not think that anybody can use them.And I cannot use them anyway,I do not even know how to.

    And I tried Thunderbird and that did not even work. So why not just use normal email like Hotmail or G.mail,that works and at least I know how to use it. Andrea Borman
     
  8. MikeHawthorne

    MikeHawthorne Essential Member
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    Boy, I've installed in on a number of computers, using Hughes Net, Comcast, Live Mail, and Gmail etc., e-mail accounts and it never asked for anything buy the e-mail address. After that is was automatic.

    I did find that it wouldn't work with ATT mail on a friends computer that uses DSL, though that's ATT not the DSL that's the problem.

    He just switched his account to Gmail and that was it.

    Thunderbird did usually ask for your Pop and SMTP but that is usually just the extension on your e-mail i.e. pop3 is mail.comcast.net and the SMTP is just comcast.net etc. If you don't know, the account page for your e-mail will say some place.

    I use an E-mail client just because it makes it easier for me to manage my mail, saving into folders, inserting images etc.
    And I like the way that live mail opens the message on the right side of the screen, so you can view it in a large size.

    Mike
     
  9. Andrea Borman

    Andrea Borman Honorable Member

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    Well,I have never been able to find out what my incoming or outgoing http.server is or what my POP address is. Yesterday I was up in London and I popped into an Internet cafe in the shopping center,that has never updated their computers to Windows 7. It is still using Windows XP,with IE6, and it had the very old and now out of date Windows Media Player 9.

    But what caught my attention was that it had Outlook Express,which is the equivalent of Windows Live Mail that we have for Windows 7. Although,Windows Live Mail can also be used on Windows XP or Windows Vista, if you want it.

    But on Outlook Express,to set it up,they asked for an email address which I knew. Then they asked for the outgoing http.server or POP server and or course I don't know that, and then it asked for my incoming http. or pop server, and I don't know that. And as I was I a public Internet cafe. How would I know that anyway? So of course I could not send any emails from Outlook Express.

    And on my own computer,when I have tried to use Windows Live Mail and SeaMonkey mail which is the same as Outlook Express. That too asked for both my outgoing and incoming http.or POP server. And I don't know that. And I don't think that anybody else would know the answer to those impossible questions either.So I cannot use those type of emails.

    So it has to be said that I think that they should change the name of,Outlook Express,Windows Live Mail and SeaMonkey mail and others like it to- THE EMAIL THAT NOBODY CAN USE.

    Well,it is the email that nobody can use. Because I and other people I have asked cannot use it either. Andrea Borman.
     
    #9 Andrea Borman, Mar 8, 2011
    Last edited: Mar 8, 2011
  10. fjgold

    fjgold New Member

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    Well just because or your friends don't know how to use this software doesn't mean anybody else can't use it.

    The POP3 and smtp settings are available from your ISP if you are using an ISP based email account by simply calling them. They will walk you through the settings.
    Both gmail and hotmail have instructions for setting up email clients as well.
    Actually the gmail and hotmail settings are common knowledge.
    In gmail the incoming settings are pop.gmail.com with the port setting of 995
    Outgoing setting is smtp.gmail.com and the port is 587
    Hotmail\msn is pop3.live.com incoming and the por is 995
    Outgoing is smtp.live.com port 587

    This info is available from google and msn.

    Mozilla Thunderbird 3.0 and up have a wizard that will fill in the correct blanks when you provide the email address and password during then setup process.

    You don't seem willing or able go the extra mile to setup programs so you condemn such programs as unusable.
    Your reasoning is faulty, Andrea.
    There are literally millions of people using email clients like Thunderbird, Outlook\Outlook Express. Live Mail etc. and then there's you Andrea.

    In fact email clients are useful for many users willing to do the homework necessary to make them work.
     
    #10 fjgold, Mar 8, 2011
    Last edited: Mar 8, 2011
  11. MikeHawthorne

    MikeHawthorne Essential Member
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    Hi

    I don't know why it's different there.
    I just set up Live Mail for a friend here in the US yesterday evening.
    He has a Comcast account.

    I downloaded and installed Live Mail from the Microsoft website, on his laptop.

    When the installation was complete, a window popped up, it asked for his e-mail address and his password.
    He typed them in, and then it opened up and downloaded his mail.

    It was that simple.

    Thunderbird no longer asks for anything but you address and password either.

    Mike

    Ps. One reason for using an application like Live Mail is that if, as I do you have multiple e-mail accounts, i.e. a business account and a personal account you can access them all in one place.
     
    #11 MikeHawthorne, Mar 8, 2011
    Last edited: Mar 8, 2011
  12. Andrea Borman

    Andrea Borman Honorable Member

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    Well,it is ridiculous that Outlook Express,Windows Live Mail,SeaMonkey and email clients like it asks for information that nobody can give an answer to, because nobody knows it. My outgoing http. or POP sever-I don't know that. And my incoming http.or POP server-I don't know that. And if I phoned my network service provider to ask them,I don't think they would even know what I was talking about. And I don't know what these email clients are talking about either. And also if you are away from home and using another computer,a public one in an office or an Internet cafe. How would you know what their outgoing or incoming http. or POP server is?

    There are many modern chat messengers like Instantbird which is what I have got. And all I have to do to set it up is, enter my user name and password for which account I want to connect. For example to chat to contacts on Aim I would enter my Aim username and Aim log in password. And to add a contact I would just enter my contacts username on Aim. Instantbird supports a lot of Networks and it is like Pidgin, but it is easier to use than Pidgin. I cannot use Pidgin anyway, it is just too complicated and not user friendly,but Instantbird is very easy to use. It is strange that Instantbird and Pidgin are both made by the same people. And Instantbird is easy to use,while Pidgin is not.

    You cannot do voice or video chat on Instantbird as it does not support this, but you can do live email text chat and send email text if your contact is offline. And it supports a lot of Networks,among them,Google,Windows Live,Aim and many others. And you can of course use your own web based email account like your G.Mail or Hotmail account or other, to send emails to anyone,anywhere.

    And then there is the live voice and video chat messengers that do voice and video chat and email text chat. And even the ones that don't like Instantbird,they don't ask you for your outgoing or incoming htpt. or POP server which nobody knows anyway. All they ask you for is your email address or user name your password for that email, or live messenger account and your contacts email or user name. And you are all set up.

    So if we have normal email and live chat messengers,why use Outlook Express or it's clones,which we can't use anyway? So it has to be said that Outlook Express and email clients like it is-the email that nobody can use. Andrea Borman.
     
    #12 Andrea Borman, Mar 8, 2011
    Last edited: Mar 8, 2011
  13. fjgold

    fjgold New Member

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    Andrea do you bother reading anything anyone says in response to your posts.
    The information required to setup an email client is available to anyone willing to expend a little effort.
    It is available from your ISP via a phone call,they will walk you through the process.

    Gmail and Hotmail both offer POP3 support for all the popular email clients and include instructions at their websites.
    I even provided the server info for gmail and hotmail to you.
    Did you not see


    More email clients use setup wizards that automate the process as well.

    The info is available to anyone except the lazy.

    Your statement that these email clients are useless to everybody is just plain wrong.
    They may be useless to you because you are to not willing to do a little work for yourself but don't lump the rest of us into
    your little group.

    Again your statements are false. You present them as fact but they are false.

    Do your homework before making ridiculous comments.
    You sometimes need to make an effort.

    And what do chat programs have to do with the discussion at hand.
    They aren't email clients and therefore shouldn't need to know incoming and outgoing server info to function.

     
    #13 fjgold, Mar 8, 2011
    Last edited: Mar 8, 2011
    1 person likes this.
  14. Andrea Borman

    Andrea Borman Honorable Member

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    Well,Frank,the chat messengers such as Aim Messenger and Windows Live Messenger are an easy way to talk with your contacts online using video and voice chat, and you can send them live email text messages. And on Windows Live Messenger and Google Talk send voice mails to your contacts when they are offline. As well as send email text messages to offline contacts.

    Outlook Express and Windows Live Mail and it's email clones,like Thunderbird and SeaMonkey and others are for staying in touch with contacts by email. But we can't because we cannot use them. An online messenger or email client should not ask you such stupid questions like-what is your outgoing and incoming http.POP server. Because most people don't know and it is true from what I have read on the web about how to set up Outlook Express and it's clones.

    That they advise you to phone your Internet service provider and ask them what the http. and POP server is both incoming and outgoing. And they also advise you to ask your internet service provider to allow you to enable settings for your incoming server.

    And I don't see why we should have to go through so much hassle just to send emails to our contacts. Why do Outlook Express and it's clones,have such a system? Also If you have Outlook Express,Windows Live Mail or SeaMonkey mail installed on your computer. When you click on an email address on a website. It pops up asking you to send an email and of course I had to close it again as I could not use that email program.

    Now I no longer have SeaMonkey web browser and I don't have Windows Live Mail, so I don't get any pop ups any more when I click on emails. Those pop ups were so annoying. And also they can confuse someone who is not so experienced with computers,into thinking thinking that Outlook Express and it's clones are the only way you can send an email. When that is not the only way,as you can send emails directly from your Hotmail,or any other email account. And you can also use a live chat messenger.Although there are not many chat messengers that work. The multi chat messengers,such as Trillion does not work and there was no way to figure out how to use it. And most of the other multi-chat messengers,Trillion,Digsby and others did not even work.

    So if you want a mult-chat messenger that is a messenger that lets you contact friends on different networks,Meebo and I Love IM, which are both web messengers that you use in a web browser are best.

    The other chat messengers that work are Windows Live Messenger,Aim Messenger,ICQ and Google Talk. But with those you can only contact other people who have the same email account. For example Windows Live only supports live chat to contacts who have a Windows Live account and Google Talk only G.Mail account contacts. Although with ICQ you can sign in with your Aim account and contact people on Aim. But that is because ICQ used to be part of Aol, I think or maybe it is still part of it now,I am not sure.

    But it is very easy to for your contacts to open their own G.Mail or Aim account.Aim and ICQ have the added bonus of not having to invite someone to chat or wait for an invite to chat. You just add the contacts screen name and you can just call them right away.

    And although it is true with Google Talk and Windows Live Messenger you cannot call contacts with other email accounts. You can still send voice mails to people with other email accounts if the contact is online or offline. And the new Windows Live allows you to send video messages to people with different email accounts as well.

    So with all of the different choices,why use Outlook Express and it's unusable email client clones? If you can even call them email clients.
    Outlook Express and email clients like it really is-THE EMAIL THAT NOBODY CAN USE. Andrea Borman.
     
    #14 Andrea Borman, Mar 8, 2011
    Last edited: Mar 8, 2011
  15. fjgold

    fjgold New Member

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    I give up Andrea, you're right and everyone else is wrong.
    You are the expert here after all.
    I'm surprised you even got Win 7 installed since it requires input from you.
    Sometimes using software requires a little effort from the user.

    BTW, nobody is trying to tell you or anyone that the only way to send or receive emails is with a local client.
    Local mail clients just happen to be a convenient way to do email. Especially with multiple accounts.
    Except for you.
    It's true you can open a browser and access your gmail, hotmail, ISP provided emails but I and many others find a local client to be useful.

    You know what nevermind. You won't listen to reason or facts for that matter.

    To paraphrase something you've said multiple times in this thread,
    THE EMAIL THAT ANYBODY CAN USE, except for you Andrea.
    Not all of us lack imagination or ambition.
    At the risk of opening up another can of worms here and entirely off the OP's topic.
    Have you tried Skype.
    It does video and audio conferencing as well as chat.
    Of course you need to install the Skype software and anyone you want to video or audio chat need to have Skype installed as well.
    Of course you both need a microphone and webcam as well.
    Of course you might find these requirements to be unreasonable also or not worth the effort.
     
    #15 fjgold, Mar 8, 2011
    Last edited: Mar 8, 2011
  16. Andrea Borman

    Andrea Borman Honorable Member

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    Renaming Outlook Express and it's clones of it-THE EMAIL THAT NOBODY CAN USE,is a good name for it. If they did rename it that it the name itself may draw people to download it out of curiosity. To see if it does live up to it's name. But after they have installed Outlook Express or one of it's clones of it. They won't be laughing for very long when they find that they cannot use it.

    If you have Windows 7 you are fortunate as Outlook Express is not for Windows 7,so you won't get it bundled in with your system. And so if you do make the mistake of installing Windows Live Mail or Thunderbird,which is a clone of Outlook Express. You can just uninstall it again.

    But Windows XP and Windows Vista users are not so lucky. On Windows XP, Outlook Express is bundled with Windows. So you cannot uninstall it. Unless you delete the files in programs on C/drive, like I did with IE and Windows Media Player to get rid of it. You could get rid of Outlook Express if you delete the program files.

    And on Windows Vista Windows Mail is bundled with Windows,which is another clone of Outlook Express and replaces it. And this too cannot be uninstalled, unless you delete the file in programs on C/drive.

    And if I did have Windows XP or Windows Vista I certainly would get rid of Outlook Express and Windows Mail,it's clone.

    But fortunently on Windows 7 I do not have to face any of this,as there is no Outlook Express or any clones of it bundled with Windows 7. There is Windows Live Mail,another Outlook Express clone but that does not come with Windows 7. You only get that if you download it from the website. And if you do make the mistake of downloading it,you can put right that mistake. By uninstalling it in programs menu,so you do not even have to delete files to get rid of it. As it uninstalls like Firefox and your other programs do.

    That is good news for anybody who has got Windows 7. But bad news for Windows XP and Windows Vista users,as they cannot get rid of their Outlook Express so easily.

    But even if I had Windows XP,the Internet Explorer they have there is IE6 and on Vista it is IE7 and of course I would get rid of IE6 or IE7 on those versions of Windows. But as bad as IE is,IE6 and IE7, and the other IE's work. And did I tell you that I cannot tell one version of IE from another. They all look alike to me. Except for IE9,which looks different but is no better than the others. And all of the versions of IE are bad but they work,just not very well.

    But Outlook express and it's clones of it do not work at all. So if I had to choose between IE6,I would have that,rather than be stuck with-THE EMAIL THAT NOBODY CAN USE.

    Yes,I know about Skype but my friends are on Aim and Google Talk and you can only call contacts who have a Skype account. But I am happy with ICQ which is another version of Aim and supports both Aim and ICQ. And you can log into ICQ with your Aim username and password. Google Talk is also very good although the video plug in has not worked for months on any computer,even on other peoples computers. But the voice chat does and you can do video chat to Google Talk contacts on Meebo. Where their video plug in is working.

    So most people do not use Outlook Express or it's clones anyway.

    On Windows 7 you can avoid THE EMAIL THAT NOBODY CAN USE simply by not installing it. But on Windows XP and Windows Vista,you have got THE EMAIL THAT NOBODY CAN USE, bundled with Windows. So you are stuck with it. Unless you are determined, like me, to get rid of it. Like I did with Internet Explorer. Andrea Borman.
     
    #16 Andrea Borman, Mar 8, 2011
    Last edited: Mar 8, 2011
  17. MikeHawthorne

    MikeHawthorne Essential Member
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    Personally I love Skype, almost everyone I know uses it, and I use it to talk to my friends, almost every day.

    And I can not only talk to them, without typing, we can share what's on our monitors so that I can see what they are talking about and they can see what I'm talking about.

    You can see them and they can see you, you can hold stuff up so they can see it.

    I also use it as my telephone.

    I no longer have long distance service on my regular phone, which saves me a lot of money, since Skype phone service only costs $30 a year.

    I make almost all of my calls using it especially when I'm helping someone with their computer because it leave my hands free to work on my computer and follow what they are doing.

    And it lets me show my graphic design clients the job I'm working on it real time so that we can discuss it without either of us having to go to the others location.

    I'd say that Skype is one of the best deals anyplace, for $30 a year you just can't go wrong.

    And if I want to call my friends in Scotland from the US it only costs 2 cents a minute to call their phone, or it's free if I can get them when they have their computer on.

    I remember when calling GB from here was $5 a minute.

    Mike
     
  18. fjgold

    fjgold New Member

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    Where do you come up with statements like "most people do not use Outlook Express or it's clones anyway"?
    Have you done a huge survey or is it just you and your friends?
     
    #18 fjgold, Mar 9, 2011
    Last edited: Mar 9, 2011
  19. fjgold

    fjgold New Member

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    I have the $30.00 subscription as well.
    Excellent deal.
    I also video conference with my daughter and granddaughters weekly.
    It is the only way I can see them since we are a couple of thousand miles apart.
     
  20. Andrea Borman

    Andrea Borman Honorable Member

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    Windows Mail,replaced Outlook Express in Windows Vista. But it is based on it, and is exactly the same as Outlook Express, just a later version of it. Windows Live Mail for Windows 7, replaces both Outlook Express and Windows Mail, but is EXACTLY like Outlook Express.

    But other companies have made their own email clients based on the Outlook Express system. Thunderbird and SeaMonkey mail, as well as Spicebird,and Zimbra Desktop all have the same system as Outlook Express. There are some other email clients as well. But all of these email clients are copy cats of Outlook Express and all ask you for your incoming and outgoing http. or POP server. So you are using a clone of Outlook Express.

    And one thing is for sure,if you use any of these email clients, you won't be able to get them up and running. Because you just won't find the answer to the impossible questions they ask. Your outgoing http.or POP server which you don't know. And your incoming http.or POP server,which you don't know either.

    So if you try Outlook Express or it's growing number of clones. You will find that it really is THE EMAIL THAT NOBODY CAN USE. And it is THE EMAIL THAT YOU CANNOT USE. Because nobody can use this type of email and I cannot use it either.

    So my advice is forget it and just use normal email,like Hotmail or G.Mail or a live chat messenger. At least they work. Outlook Express and it's clones,Windows Live Mail,Thunderbird and the rest of them don't work. Andrea Borman.
     

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