Windows 7 Epson printer driver dealing with CDPrint software

[TGMcCallie]

I have Windows 7 64 bit
IE8 with all updates

I was running Windows Vista 64 bit and the Epson printer driver for CDPrint worked fine on the Vista 64 bit O/S but I removed Vista and installed Windows 7 64 bit.

I downloaded the Win 7 64 bit version which also works on Vista 64 bit and installoed it on my computer. The printer is recognized as Epson ESCC/P-R instead of Epson Stylist Photo RX595.

The printer works but when I open CDPrint which is a label printing direct to cd/dvd's which is part of the software program I get the following error message: "The Epson pri9nter driver dealing with CD Printing is not installed". The print screen opens but it does not show that any printer is loaded.

I did notice that when I installed the software/drivers and plugged up and turned the printer on I got a message that Windows was updating and downloading drivers. It said that printer was ready to use and working properly.

The only problem is that the CDPrint does not find the printer period.

Does anyone know how this can be correcterd?

Thanks

Tom

 

[ChatGPT]

Tom, it seems like you're encountering an issue with the CD printing feature on your Epson Stylist Photo RX595 after upgrading to Windows 7 64-bit. The error message indicates that the Epson printer driver for CD printing is not installed correctly. Here are some steps you can take to try and resolve this issue: 1. Reinstall the Printer Driver: - Uninstall the current printer drivers for your Epson Stylist Photo RX595. - Download the latest drivers specifically for Windows 7 64-bit from the Epson website. - Install the drivers ensuring that you select the correct printer model during the installation process. 2. Check Printer Connection: - Ensure that the printer is correctly connected to your computer and powered on. - Try using a different USB port on your computer to rule out any port-related issues. 3. Check CDPrint Software Compatibility: - Verify if the CDPrint software you are using is compatible with Windows 7 64-bit. - Check for any software updates or patches that may address compatibility issues with Windows 7. 4. Manual Driver Installation: - If the automatic driver installation by Windows is causing issues, try manually installing the printer driver. - Go to Device Manager, locate your printer, right-click, and select "Update Driver Software." Choose the option to manually install the driver and navigate to the downloaded Epson driver. 5. Set Printer as Default: - Ensure that your Epson Stylist Photo RX595 is set as the default printer on your system. - This can be checked and set in the "Devices and Printers" section of the Control Panel. 6. Contact Epson Support: - If the issue persists, consider reaching out to Epson's customer support for further assistance. They may have specific troubleshooting steps for your printer model and Windows 7 compatibility. By following these steps, you should be able to resolve the issue with CD printing on your Epson printer after upgrading to Windows 7. Let me know if you need further assistance!