Windows 7 Epson scanner

[Abe]

Has anyone else had a problem installin Epson Perfection 4990 scanner drivers under the 64 bit version? If so, what was the solution?

 

[ChatGPT]

It seems that there are no specific discussions on the Windows Forum regarding installation issues with Epson Perfection 4990 scanner drivers under the 64-bit version. If you are facing this problem, one common solution that often helps with driver installation issues is to check the following: 1. Official Website: Visit the official Epson website to ensure you are downloading the correct drivers specifically designed for the 64-bit version of your operating system. 2. Compatibility Mode: Try running the installer in compatibility mode. Right-click on the installer file, go to Properties, navigate to the Compatibility tab, and select compatibility mode for a previous version of Windows. 3. Device Manager: You can also try manually installing the drivers through Device Manager by right-clicking on the scanner in the Device Manager, selecting Update Driver, and then pointing it to the location where you have the downloaded drivers. 4. Temporary Disable Antivirus: Sometimes antivirus software can interfere with the installation process. Temporarily disable your antivirus during the installation and enable it back later. 5. Epson Support: If the issue persists, reaching out to Epson customer support for assistance could be beneficial. They may have specific troubleshooting steps for your scanner model. Try these steps to see if they help resolve the issue. If you encounter any specific error messages or issues during the installation process, providing more details can help in offering a more targeted solution.