Error 0x81000037 during Windows Backup

#1
Hi,

Trying Windows 7 backup several times, the backup seems to work OK until it gets to creating a system image and then it hangs and fails. This is the error in the Event Viewer:

"Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. (0x81000037)."

According to the Event Viewer the SidebySide application threw two errors during the backup. The first one says:
"Activation context generation failed for "c:\Windows\winsxs\amd64_microsoft-windows-m..corruptedfilerepair_31bf3856ad364e35_6.1.7600.16385_none_5cd4e58f34e57306\MsiCofire.dll".Error in manifest or policy file "c:\Windows\winsxs\amd64_microsoft-windows-m..corruptedfilerepair_31bf3856ad364e35_6.1.7600.16385_none_5cd4e58f34e57306\MsiCofire.dll" on line 2. Invalid Xml syntax."

The details on this error point to this file:
c:\Windows\winsxs\amd64_microsoft-windows-m..corruptedfilerepair_31bf3856ad364e35_6.1.7600.16385_none_5cd4e58f34e57306\MsiCofire.dll

The second SidebySide error is this:
"Activation context generation failed for "c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll".
Error in manifest or policy file "c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll" on line 2. Invalid Xml syntax."

The details on this error point to the file:
c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll

Does anybody have any ideas on how to fix this?

Thanks!
 


#3
Yeah, I'm backing up to a network drive.
 


#4
Error 0x81000037

The link to Microsoft Technet seems to show that this error can be caused by a myriad of causes, but mine does not seem to fit any of the messages shown in that thread. I may put it to Sneha and see what he thinks. Thanks for the response!
 


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