Wow.. that's a HUGE offer.. We had a Server2008 setup that would crash out any time we left the anti-virus service running for more than 24hrs..
The setup was still under the umbrella of full support so we had some MS Technician in Spain working with the anti-virus programmer to figure out why the service was crashing the whole server. The RAM dumps were analyzed and they found the bad hook or whatever and sorted it all out. There was no cost other than our time and the server downtime, so it seemed like a great solution.
Later on, we had a similar problem with an
internet fax redirector service we were beta testing for Metrofax.com and a Server2k3 machine. Since it seemed very close to the same issue we asked for a quote to analyze the core dumps and consult with the programmer and we were told it would be something like $170/hr and as much as 7hrs to complete!! We got lucky in that an update fixed the issue long term, but what a price!
How you can offer a similar service for free to forum members is beyond me, but super cool. Wish I could read dump files!